Behavioral Health, Substance Use Nurse Care Manager, Adult

🕒 vor 4 Monaten

🏄 California – Remote

🏄 California – Remote

💵 $73.700 - $103.180 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Included Health

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

☁️ SaaS

🤝 B2B

👥 HR Tech

SaaS • B2B • HR Tech

Included Health ist ein Unternehmen für Gesundheitstechnologie, das personalisierte, auf Arbeitgeber und Krankenversicherungen fokussierte Primär-, Akut- und Verhaltensgesundheitsversorgung über eine einzige App und ein Netzwerk von virtuellen und persönlichen Dienstleistungen anbietet. Es kombiniert KI-gesteuerte Tools und menschliche Pflegeteams, um eine 24/7 Versorgungskoordination, Unterstützung bei Abrechnungen und Ansprüchen, Zweitmeinungen von führenden Spezialisten und Unterstützung für die mentale Gesundheit bereitzustellen, mit dem Ziel, die Gesundheitskosten der Arbeitgeber zu senken und die Mitgliedererfahrung sowie Inklusion zu verbessern.

Beschreibung

• Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes. • Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals. • Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general. • Partner with the members' local providers to ensure coordinated care. • Provide compassionate, longitudinal follow-up care, building supportive relationships. • Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family. • Coordinate necessary resources that holistically address members' problems, whether clinical or social

🎯 Anforderungen

• Bachelor of Science in Nursing (BSN). • Current CCM required • 5+ years of experience in nursing • 2+ years experience working in care, case and disease management, preferably in a health plan, health navigator or third party administrator (TPA) environment. • 2+ years experience working in Behavioral Health and or substance use field • Must reside in a compact NLC state. • Active Compact RN license in good standing with the nursing board of their state. • Active California Nursing License preferred. • Willingness to become (and maintain) licensure in multiple states. • Work until 9-6PM PST • Be comfortable discussing several medical conditions and experience with populations across the age ranges • Spanish speaking desirable • Experience working remotely, and strong competence and ability to use multiple computer/medical record systems. • Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them. • We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality. • Strictly follow security and HIPAA regulations to protect our patients' medical information. • Be pleasant, responsive, and willing to work with and learn from our team. • A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical. • Efficient at writing medical information in easy-to-understand, patient-centric language.

🏖️ Vorteile

• Remote-first culture • 401(k) savings plan through Fidelity • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) • Paid Time Off ("PTO") and Discretionary Time Off ("DTO") • 12 weeks of 100% Paid Parental leave • Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies. • Work-From-Home reimbursement to support team collaboration home office work