Account Manager, Principal Consultant

🕒 vor 1 Monat

🇬🇧 Vereinigtes Königreich – Remote

⏰ Vollzeit

🔴 Experte

💰 Account Manager

🇬🇧 UK-Skilled-Worker-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Infinite Lambda

Infinite Lambda

51 - 200 Mitarbeiter

Gegründet 2019

💼 Beratung

🏥 Gesundheitswesen

📣 Marketing

Consulting • Healthcare • Marketing

Infinite Lambda ist eine Technologieberatung, die sich auf moderne Datenplattformen, Cloud-Transformation und Datenanalytik spezialisiert hat. Sie bieten Lösungen, die es Unternehmen ermöglichen, technologische Unabhängigkeit zu erreichen, indem sie von traditionellen Data Warehouses zu fortschrittlichen, KI-gestützten Datenplattformen migrieren. Mit Fachkenntnissen in verschiedenen Branchen, darunter Banken, Biowissenschaften und Einzelhandel, begleitet Infinite Lambda Organisationen durch die digitale Transformation und bietet Schulungen sowie Unterstützung bei der Integration, um nachhaltige Technologiepraktiken sicherzustellen.

Beschreibung

• Drive sustainable, forecastable growth: Secure new business opportunities from assigned accounts, retain clients, and ensure satisfaction through exceptional delivery. • Develop and nurture strong relationships with assigned clients, serving as the main point of contact and advocate for their needs. • Understand each client’s business objectives, challenges, and strategic goals to deliver tailored solutions that align with their vision. • Facilitate regular check-ins, quarterly business reviews, and strategic planning sessions to ensure alignment and promote long-term partnerships. • Identify upselling and cross-selling opportunities within client environments. • Drive renewals and contract discussions, with support from commercial leadership as needed. • Define and implement account strategies in line with the direction provided by the Chief Customer Success Officer (CCO). • Lead smooth client onboarding processes in coordination with delivery and sales.

🎯 Anforderungen

• Proven extensive experience in account management, client relationship development, and revenue growth. • Strong ability to build inclusive, trusted relationships with business and operational stakeholders. • Strong consultative skills with the ability to identify and address client needs proactively. • Excellent problem-solving skills with a results-driven mindset. • Outstanding communication, negotiation, and presentation skills. • Proficiency in analysing financial metrics and delivering data-driven insights. • Demonstrated ability to manage multi-year accounts in a dynamic environment. • High level of autonomy and capability to work with minimal oversight.

🏖️ Vorteile

• Compensation for the Account Manager role is composed of a base salary and a variable component tied directly to performance. • Variable portion determined by success in three key performance indicators (KPIs). • Financial Accuracy & Stability: Ensuring accounts are managed with precision, budgets are adhered to, and financial processes are stable and reliable. • Net Promoter Score (NPS): Driving client satisfaction and advocacy, as measured by their likelihood to recommend services. • Account Revenue Growth and Sustain: Strategically fostering account growth through innovative solutions and long-term revenue stability. • Regular check-ins, quarterly business reviews, and strategic planning sessions to ensure alignment and promote long-term partnerships. • Act as a cultural ambassador, fostering trust-based relationships that reflect values and create a positive experience. • Champion sustainable growth by aligning client success with long-term partnership and responsible use of data and AI technology.

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