Solutions Engineer II

🕒 vor 7 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💻 Lösungsingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

AWS

Azure

Cloud

Firewalls

Switching

VMware

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Logo of Integris

Integris

501 - 1000 Mitarbeiter

Gegründet 1997

💼 Beratung

⚖️ Rechtswesen

💰 Private Equity Round im 2020-01

Consulting • Legal • IT Services

Integris ist ein vertrauenswürdiger IT-Support- und Managed Services-Anbieter, der Unternehmen dabei hilft, ihre Technologie für Wachstum zu optimieren. Mit über 30 Jahren Erfahrung spezialisiert sich Integris auf Managed IT-Services, Cybersicherheit, IT-Beratung und Cloud-Lösungen, die auf die einzigartigen Bedürfnisse verschiedener Branchen zugeschnitten sind. Das Unternehmen legt Wert auf proaktive und strategische Ansätze, um sicherzustellen, dass die Kunden ihre IT-Infrastruktur und Cybersicherheitsmaßnahmen verbessern, sodass sie sich auf ihre Kernaktivitäten konzentrieren können, ohne die Belastung komplexer IT-Herausforderungen zu tragen.

Beschreibung

• Implement project work in the Integris Professional Services department • Own solution implementations for internal and external customers • Meet project deadlines and create Integris documentation • Act as lead engineer on customer projects • Participate in standards creation, automation, product evaluation, and technology evaluation • Communicate project milestones with project management, clients, and internal service teams • Lead planning and execution of Exchange and SharePoint migrations; troubleshoot issues and optimize configurations • Design migration strategies, implement secure configurations, and validate performance for tenant-to-tenant and Azure infrastructure migrations • Configure VLANs, firewalls, and switches; diagnose and resolve advanced connectivity issues • Manage VMware and Hyper-V environments, including resource optimization and failover planning • Own Active Directory restructuring and domain controller and file share migrations with minimal downtime • Serve as escalation point for account setup during onboarding and ensure compliance with security standards • Maintain skills matrix competencies as defined by the manager • Maintain project client satisfaction in line with company goals • Work closely with project managers, clients, and co-workers to ensure successful technology solution implementations • Ensure project tasks and deliverables are completed and client technical needs are met, using specialist resources when needed while maintaining project ownership • Collaborate with co-workers and serve as a technical resource, mentor, and highest escalation point for Professional Services technical resources • Create systems requirements standards and develop automation and process improvements • Document technical work for client billing and ongoing support • Ensure project deliverables meet quality standards • Lead development and documentation of project deployment standards • Travel locally or nationally up to 20% of the time to facilitate project implementation

🎯 Anforderungen

• Associate’s degree in business or computer-related field or equivalent education/experience • Must have, or complete, AZ-305, CCNP, AWS Solutions Architect Professional, VCP, Azure Solution Architect, M365 Enterprise Expert Admin, FCSS in Network Security or Network Security Essential for Cloud-Managed Fireboxes, or equivalent demonstrated experience • 4+ years working in Information Technology • Experience with an MSP is preferred • 1–2 years of project implementation experience • 1–3 years of hands-on experience with Server Administration, Implementation and Migrations • Moderate to extensive knowledge of mainstream virtualization technologies and 1–2 years of hands-on experience migrating between them • Moderate to extensive knowledge of server operating systems and best-practice configurations, as well as 1–3 years of hands-on experience with deep troubleshooting in those environments • Moderate knowledge of networking infrastructure best practices, including VLAN, firewall, switching, Layer 3 routing, and managed networking appliances • Able to deploy, upgrade, and troubleshoot firewalls, manage switches, wireless controllers, and WAPs • Moderate knowledge of and 1–2 years of hands-on experience with enterprise backup solutions, including SANs and on-premises and off-premises backup solutions • ITIL concept familiarity

🏖️ Vorteile

• Medical, Dental, and Vision Insurance • 401K Retirement Plan • Minimum 4 Weeks of Paid Time Off (PTO) • Birthday PTO • Paid Holidays • Paid Time Off for Volunteering • Short-Term and Long-Term Disability Insurance • Life Insurance • Supplemental Insurance • Employee Assistance Program

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