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Key Account Manager

🕒 vor 1 Monat

⛰️ Colorado – Remote

infoinfo

💵 $83.000 - $108.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von iRhythm Technologies, Inc., nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 1 Monat

Noch offen auf der Website von iRhythm Technologies, Inc.. Geprüft vor 5 Stunden.

Logo of iRhythm Technologies, Inc.

iRhythm Technologies, Inc.

1001 - 5000 Mitarbeiter

Gegründet 2006

🏥 Gesundheitswesen

💼 Beratung

📦 Logistik

Healthcare • Consulting • Logistics

iRhythm Technologies, Inc. ist ein Unternehmen für Medizintechnologie, das sich auf Lösungen für die Herzüberwachung spezialisiert hat. Ihr Flaggschiffprodukt, der Zio-EKG-Monitor, ist auf Patientenkomfort und Einhaltung ausgelegt und ermöglicht es Gesundheitsdienstleistern, präzise Diagnosen von Herzrhythmusstörungen durch fortschrittliche Datenanalyse und KI zu liefern. Der umfassende Service von iRhythm transformiert das Erlebnis der Herzüberwachung, erleichtert bessere Patientenergebnisse und effiziente Arbeitsabläufe für Gesundheitsprofis weltweit.

Beschreibung

• Support, grow, nurture, and maintain iRhythm’s highest-volume accounts • Cultivate and sustain long-term customer relationships while meeting and exceeding KPIs • Deliver value services and advocate internally for solutions that drive business outcomes • Partner strategically with Sales to ensure customer and patient success within the large account segment • Monitor and measure registration volume, device inventory, customer and patient satisfaction, clinical effectiveness, and workflow efficiency • Liaise with billing, clinical operations, legal, finance, inventory, and customer care teams • Train customers on iRhythm service tools including ZioSuite and MyZio • Resolve customer issues in a timely manner • Evaluate processes and customer workflows and suggest efficiency improvements through process and technology changes • Manage, onboard, and support assigned accounts • Attend and support customer meetings and sales Quarterly Business Review sessions • Establish and maintain relationships with accounts and the internal sales organization • Lead or participate in strategic initiatives within assigned accounts • Conduct in-person account management initiatives as needed • Monitor and communicate performance trends and develop action plans to improve account performance

🎯 Anforderungen

• Bachelor’s degree is highly preferred or an equivalent combination of education, training, and experience • At least 3 years in an account management or customer success role supporting large or complex accounts • Proven work experience as an Account Manager, Key Account Manager, or Sales Account Manager in a healthcare, medical device, or biotechnology environment • Self-directed and proactive • Ability to communicate, present, and influence key stakeholders at all levels, including executive and C-level • Ability to multitask and prioritize in a fast-paced environment • Proficiency with CRM tools, including Salesforce, reporting tools, and Microsoft Office • Collaborative, highly responsive, flexible, and adaptive • Willingness to travel up to 20% • Strong analytical skills and ability to identify trends and present succinct, actionable information • Understanding of applying key performance measurements to drive commercial development

🏖️ Vorteile

• Medical, dental, and vision insurance starting on the first day • Health savings account employer contributions when enrolled in a high deductible medical plan • Cafeteria plan pre-tax benefits (FSA, dependent care FSA, commute reimbursement accounts) • Travel reimbursement for medical care • Noncontributory basic life insurance • Short-term and long-term disability insurance • Emotional health support for you and your loved ones • Legal, financial, identity theft, pet, and child referral assistance • Paid parental leave • Paid holidays • Travel assistance for personal trips • PTO • 401(k) with company match • Employee Stock Purchase Plan • Pet insurance discount • Unlimited LinkedIn Learning classes

Jetzt Bewerben

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