Program Manager

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

🔴 Experte

📋 Programmmanager

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Itential

201 - 500 Mitarbeiter

Gegründet 2014

☁️ SaaS

🏢 Unternehmen

📡 Telekommunikation

💰 Convertible Note im 2022-02

SaaS • Enterprise • Telecommunications

Itential ist eine führende SaaS-Plattform, die sich auf die Automatisierung und Orchestrierung von Hybrid-Cloud-Netzwerken konzentriert. Das Unternehmen bietet Produkte, die darauf abzielen, die Verwaltung hybrider Netzwerke zu vereinfachen und Workflows über IT-Systeme und Infrastrukturen hinweg zu automatisieren und bietet Lösungen für Netzwerkautomatisierung, Orchestrierung und Infrastruktur als Dienstleistung. Die Plattform von Itential wird in verschiedenen Branchen eingesetzt, darunter Finanzdienstleistungen, Gesundheitswesen, öffentlicher Sektor und Managed Services, um Abläufe zu straffen, die Servicebereitstellung zu verbessern und Innovationen durch fortschrittliche Automatisierungsprozesse voranzutreiben.

Beschreibung

• Lead and Deliver Complex, Multi-Team Programs • Oversee end-to-end delivery of large technical or strategic programs, ensuring alignment with business objectives. • Manage program timelines, milestones, and deliverables with high accountability. • Monitor progress and ensure programs stay on time, within scope, and within budget. • Execute programs using both Agile and Waterfall methodologies as appropriate. • Drive Cross-Functional Alignment • Coordinate across engineering, product, operations, and business teams to ensure shared understanding and execution. • Translate business requirements into actionable technical requirements. • Facilitate communication between technical and non-technical stakeholders. • Manage Risks, Dependencies, and Issues • Identify program risks early and develop mitigation strategies. • Escalate blockers and resolve cross-team issues to maintain delivery momentum. • Build and Maintain Program Structure and Governance • Develop and manage program schedules, roadmaps, and documentation. • Establish standards, processes, and best practices for program execution. • Communicate Program Status and Outcomes • Provide regular updates to leadership on progress, risks, and strategic impact. • Support Strategic Planning and Long-Term Vision • Help define high-level goals, roadmaps, and success metrics for programs. • Evaluate program strengths and weaknesses to drive continuous improvement.

🎯 Anforderungen

• Minimum of 8 years of industry experience. • PMP certification required. • Proficiency with Microsoft Project, Smartsheet, and the Microsoft Office suite. • Strong problem-solving skills. • Strong project planning, scheduling, and organizational skills. • Enterprise software delivery experience, including familiarity with deploying enterprise software in both SaaS and on-premises environments, including hybrid architectures. • Working knowledge of common implementation dependencies: databases, application gateways, site-to-site VPN tunnels, SSO/identity providers, and secrets management. • Excellent written, verbal, client-facing, and internal communication skills, with the ability to communicate up to executive/C-level leadership. • Experience with change-management processes for professional services projects. • Experience creating or reviewing professional services SOWs (preferred).

🏖️ Vorteile

• ADA Accommodation: Itential is committed to providing reasonable accommodations to qualified individuals with disabilities. • Equal Opportunity: Itential is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. • Employment at Will: Employment with Itential is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

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