Senior Cisco UCS Engineer

🕒 vor 26 Tagen

🇧🇷 Brasilien – Remote

⏰ Vollzeit

🟠 Senior

👷🏻‍♀️ Ingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

Citrix

Cloud

Firewalls

VMware

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Logo of ITTConnect

ITTConnect

11 - 50 Mitarbeiter

Gegründet 2017

🤝 B2B

👥 HR Tech

☁️ SaaS

B2B • HR Tech • SaaS

ITTConnect ist eine Personalvermittlungsagentur, die sich auf die Verbindung von IT-Fachkräften mit Unternehmen in verschiedenen Branchen in den USA und Lateinamerika spezialisiert hat. Sie bieten maßgeschneiderte Rekrutierungslösungen, einschließlich IT-Recruiting, Personalaufstockung und Executive Search Services. Das Unternehmen nutzt ein Netzwerk spezialisierter IT-Recruiter und hochmoderne Rekrutierungswerkzeuge, um die Personalbedürfnisse ihrer Kunden effizient zu erfüllen und dabei Qualität und eine hohe Vermittlungsquote sicherzustellen.

Beschreibung

• Own the full lifecycle of complex infrastructure incidents, from detection through resolution and post-incident review, ensuring accountability for technical outcomes, stability, and documentation. • Lead investigation and resolution of critical incidents, driving coordination across internal teams, vendors, and customer stakeholders. • Make technical decisions and take end-to-end ownership of infrastructure issues, driving resolution without reliance on further escalation. • Lead technical delivery of infrastructure projects, including scoping, estimation, design, and implementation. • Perform root cause analysis and develop long-term remediation strategies to prevent recurrence. • Validate and approve infrastructure changes, designs, and remediation strategies. • Provide technical guidance and mentorship to junior engineers. • Contribute to architecture documentation, diagrams, and operational runbooks. • Design and implement automation and process improvements to enhance reliability and operational efficiency. • Participate in change management and project planning activities. • Accurately track time and project activities within the company's time tracking system.

🎯 Anforderungen

• 8+ years of IT Infrastructure experience. • MUST BE fluent in English. • Deep, hands-on experience with Cisco UCS — including blade/rack server administration, Fabric Interconnects, UCS Manager (UCSM) or Intersight, service profiles, and firmware management. • Deep experience with VMware vCenter and vSphere — including ESXi administration, vMotion, HA/DRS, distributed virtual switches, and VM lifecycle management. • Deep experience with Citrix Virtual Apps and Desktops (CVAD) or Citrix DaaS — including Delivery Controllers, StoreFront, NetScaler/ADC, machine catalogs, and VDA troubleshooting. • Strong experience troubleshooting complex multi-system infrastructure issues. • Experience designing and implementing infrastructure solutions. • Preferred Experience with Cisco Unified Communications Manager (CUCM) and enterprise voice/unified communications infrastructure. • Certifications such as Cisco CCNP/CCIE Data Center, VMware VCP-DCV, Citrix CCP-V, or equivalent cloud infrastructure certifications. • Experience working in a Managed Service Provider (MSP) environment with exposure to ITIL-based service delivery models. • Experience delivering customer-facing IT infrastructure projects. • Experience with enterprise storage platforms. • Familiarity with identity platforms (Active Directory, Okta), firewalls (Palo Alto, Cisco FTD), and backup/disaster recovery solutions is a plus.

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