Product Solutions Consultant

Stelle nicht auf LinkedIn

🕒 vor 15 Tagen

🏈 Alabama, Arizona, +29 weitere Bundesländer – Remote

infoinfo

💵 $80.000 - $105.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💻 Lösungsingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of ITW

ITW

10.000+ Mitarbeiter

🚘 Automobilindustrie

🏗️ Bauwesen

🍽️ Lebensmittel & Getränke

Automotive • Construction • Food & Beverage

ITW ist ein global führendes Unternehmen im Bereich der industriellen Fertigung (Illinois Tool Works Inc. ), das 1912 gegründet wurde und auf einem proprietären Geschäftsmodell basiert. Das Unternehmen operiert in sieben branchenführenden Segmenten und mehr als 80 globalen Divisionen, um kundenorientierte industrielle Lösungen zu liefern – von Komponenten und Befestigungssystemen bis hin zu Technologien für die Lebensmittelerhaltung und Antriebsmechanismen. ITW legt Wert auf Innovation, Nachhaltigkeit und starke Margen und Renditen, während es in erster Linie Geschäftskunden weltweit bedient.

Beschreibung

• Partner with customers within an assigned territory to help them get the most value from Alpine software and improve business operations • Maintain customer relationships and support new business opportunities through software demonstrations, technical assistance, and subject matter expertise • Partner with Sales on customer priorities, prospect evaluations, new account acquisition, and territory growth • Evaluate plant operations to identify productivity, paperwork, and workflow improvements using Alpine software • Manage technical implementation projects, including installation coordination, business rule files, training, go-live support, and Help Desk transition • Serve as territory software expert for escalated customer requests • Introduce new software features, explain release value, and support adoption • Build relationships with customer leadership, designers, estimators, production teams, and key users • Translate customer and market requirements into themes, epics, user stories, acceptance criteria, and product enhancement requests • Collaborate with Product, Engineering, Support, Marketing, Operations, Sales, and Solutions Delivery • Clarify scope, priorities, customer impact, and desired outcomes with technical leads and development teams • Provide specifications, examples, workflow context, and end-user perspective to development teams • Represent product direction, release value, customer impact, and adoption considerations internally and externally • Support product releases by validating features, communicating changes, preparing field guidance, and gathering post-release feedback

🎯 Anforderungen

• Bachelor's degree in Business, Engineering, Computer Science, Architecture, Construction Management, Marketing, or a comparable discipline preferred • MBA or advanced product/business training is a plus • 3+ years of experience in construction technology, component manufacturing, truss design, software consulting, software implementation, product management, or a related field preferred • Ability to travel 50% of the time • Experience with technical implementation of software and customer training preferred • Experience in the truss, building components, construction, or construction software industry preferred • Experience interacting with customers in a service, support, consulting, implementation, sales engineering, or technical advisory capacity • Experience contributing to Agile software product development; familiarity with Scrum, SAFe, backlogs, user stories, and release planning preferred • Strong organizational, project management, communication, and presentation skills • Self-motivated, energetic, independent, results-driven, and able to work autonomously and as part of a cross-functional team • Ability to be flexible and adaptable in a changing environment • Valid driver license and good driving record required for territory travel

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