Director, Global MSP Sales

🕒 vor 3 Tagen

🌵 Arizona, Colorado, +3 weitere Bundesländer – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🤠 Texas – Remote

💵 $220.000 - $290.000 / Jahr

⏰ Vollzeit

🔴 Experte

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JumpCloud

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 2013

☁️ SaaS

🔐 Sicherheit

🏢 Unternehmen

💰 €66.000.000 Series F im 2021-10

SaaS • Security • Enterprise

JumpCloud ist eine einheitliche Plattform für Identitäts-, Geräte- und Zugriffsmanagement, die Organisationen dabei unterstützt, ihre IT-Infrastruktur zentral über mehrere Betriebssysteme und Geräte hinweg zu verwalten und abzusichern. Sie bietet umfassende Lösungen für plattformübergreifendes Gerätemanagement, cloud-basierte Verzeichnisdienste, die Modernisierung von Active Directory und die Ermöglichung hybrider Arbeitsweisen. JumpCloud verbessert die Sicherheit durch Funktionen wie Zero Trust Security, passwortlose Authentifizierung und Multi-Faktor-Authentifizierung. Die Plattform unterstützt automatisiertes On- und Offboarding, Identitätslebenszyklusmanagement, bedingten Zugang und Compliance-Verwaltung. JumpCloud integriert sich in verschiedene HR-Systeme und bietet SaaS-Management, sodass Unternehmen ihre IT-Operationen vereinfachen und die Komplexität reduzieren können. Weltweit von Organisationen vertrauensvoll genutzt, wird JumpCloud für seine Fähigkeit anerkannt, digitale Arbeitsumgebungen effizient und effektiv zu vereinheitlichen und abzusichern.

Beschreibung

• Define and execute the global MSP go-to-market (GTM) strategy to hit ambitious net-new partner acquisition and net revenue retention (NRR) targets. • Provide direct leadership, coaching, and performance management to the global team of PAEs, BDRs, and Account Managers. • Own global forecasting, pipeline management, and revenue reporting for the entire MSP business unit. • Oversee the global MSP Account Management function to ensure high partner satisfaction, platform adoption, and operational retention. • Standardize account health metrics, Quarterly Business Reviews (QBRs), and growth blueprints to drive increased adoption and expansion within the existing partner book of business. • Actively focus on Partner Success as an engine for growth, building frameworks that help existing MSPs successfully bundle, upsell, and resell our solutions to their end-customers to maximize mutual MRR expansion. • Manage the team of Partner Account Executives (PAEs), ensuring high-velocity execution in qualifying and converting inbound MSP leads into active, revenue-generating partners. • Oversee and optimize outbound pipeline generation strategies executed by both the BDR team and the PAEs (who share outbounding responsibilities). • Actively participate in major industry events, conferences, and roadshows to represent the company, build executive relationships, and generate high-value pipelines. • Collaborate closely to drive structured partner success and velocity by expanding our specialized MSP courses and certification tracks. • Partner to continuously refine, iterate, and optimize our overarching MSP Partner Program (including tiers, incentives, and requirements) to remain a premier choice in the channel ecosystem. • Act as the "voice of the MSP," synthesizing feedback from the field to influence the product roadmap and perfect pricing, packaging, and positioning.

🎯 Anforderungen

• 8+ years of B2B SaaS sales leadership experience • at least 4+ years explicitly dedicated to managing MSP / Channel Partner sales and account management teams globally or across major regions • Proven success managing and scaling a multi-tiered sales org composed of both hunting functions (Directly managing BDRs and quota-carrying PAEs) and farming functions (Account Managers) • Deep comprehension of how MSPs operate, their business models (MRR, packaging, margin expectations), and their technical ecosystems • Experience aligning sales execution with formalized partner certification pathways and global channel partner programs • Proficient in CRM architecture (e.g., Salesforce, HubSpot) and PRM (Partner Relationship Management) tools to build reliable dashboards, forecasts, and attribution models • Ability to travel globally for partner visits, executive QBRs, and major channel events (approx. 25–30%)

🏖️ Vorteile

• several medical plans to choose from including a high deductible HSA plan with employer contribution • two dental plans • vision insurance • flexible spending account (FSA) • employee assistance program (EAP) • short- and long-term disability • life insurance • 401k savings plan with match • flexible paid time off policy