Director, Market Operations

🕒 vor 2 Monaten

Jetzt Bewerben

Ähnliche Remote-Jobs finden

E-Mails für Remote-Jobs erhalten

📊 Überprüfen Sie Ihre Lebenslauf-Bewertung für diese Stelle

Verbessern Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie Ihre Lebenslauf-Bewertung vor der Bewerbung überprüfen.

Lebenslauf hochladen

Karoo Health

WebsiteLinkedInAlle Stellen

11 - 50 Mitarbeiter

💰 €3.400.000 Seed Round im 2023-06

Karoos Mission ist es, das Leben jedes Herzpatienten in Amerika zu verbessern, indem das aktuelle Versorgungsmodell transformiert wird, um die Patientenergebnisse bei deutlich geringeren Kosten zu verbessern.\n\nKaroo setzt einen wertorientierten Ansatz ein, der eine Mischung aus traditioneller, leitlinienbasierter Versorgung und modernsten digitalen Werkzeugen kombiniert, um diese wichtige Mission zu erfüllen.

Beschreibung

• Own daily operational performance across active markets, ensuring smooth care delivery, provider satisfaction, and patient experience • Serve as the primary operational escalation point for market-level issues, quickly diagnosing root causes and driving resolution • Partner with Market Ops Managers to ensure consistent execution while allowing for thoughtful local variation • Support market launches by coordinating operational readiness across clinical, staffing, workflows, and tooling • Lead the design, implementation, and continuous improvement of operational tools and systems that support care delivery • Partner closely with Product and Clinical Operations to translate real-world operational needs into scalable technical solutions • Ensure systems are intuitive for frontline teams and reduce administrative burden rather than adding complexity • Identify gaps in tooling or process and prioritize fixes that improve reliability, efficiency, and scalability • Build and maintain core operational processes, SOPs, and playbooks that enable consistent execution across markets • Act as the connective tissue between Clinical Operations, Product, Market Ops, and central Operations teams • Define and monitor operational KPIs tied to care delivery, capacity, responsiveness, and market performance • Build, lead, and develop a high-performing operations team, including Market Ops Managers and centralized ops roles.

🎯 Anforderungen

• 6-8+ years of experience in healthcare operations, ideally digital health or value-based care environments • Proven experience owning day-to-day execution across multiple markets or programs • Strong systems thinker with hands-on experience building processes and operational tooling • Comfortable operating in ambiguity and prioritizing ruthlessly in a fast-moving startup environment • Collaborative leader who works effectively across clinical, product, and technical teams • Data-driven, detail-oriented, and biased toward action.

🏖️ Vorteile

• Competitive salary and equity • Fully-remote work environment available • Full benefits package • A collaborative and transparent company culture that values creativity and ownership