Senior Business Development Manager – Globalize Service Line

🕒 vor 9 Tagen

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Keywords Studios

Keywords Studios

10.000+ Mitarbeiter

Gegründet 1998

🎮 Gaming

📱 Medien

🤖 Künstliche Intelligenz

Gaming • Media • Artificial Intelligence

Keywords Studios ist der weltweit führende Anbieter von Services für die Spielebranche und bietet eine durch Technologie gestärkte End-to-End-Plattform. Sie liefern technische und kreative Lösungen für die globale Videospielindustrie, einschließlich Dienste wie Spielentwicklung, Kunstdienstleistungen, Audioproduktion, QA-Testing, Lokalisierung, Marketing-Dienstleistungen und Spielerbindung. Keywords Studios arbeitet auch an Barrierefreiheitsdiensten, Inhaltsglobalisierung und fortgeschrittenen KI- und Technologielösungen. Gegründet auf jahrzehntelanger Erfahrung, verpflichten sie sich zu verantwortungsvollen Geschäftspraktiken und bieten branchenweite Einblicke für unvergleichliche Erlebnisse für ein weltweites Publikum.

Beschreibung

• We’re looking for a strategic, proactive, and results-driven **Senior Business Development Manager** to lead and elevate our Client Engagement initiatives. • In this role, you’ll own key client relationships and partner with executive stakeholders to maximize account retention, drive revenue growth, and ensure an outstanding client experience. • Serve as the primary strategic partner and escalation point for key client accounts, ensuring long-term satisfaction and high-touch support. • Lead and facilitate client meetings, check-ins, and follow-ups. • Analyze and synthesize complex client performance data, feedback, and market trends to deliver actionable insights and strategic recommendations. • Oversee cross-functional alignment, partnering closely with internal leadership (Implementation, Production, Sales, Marketing, Engineering) to streamline operations and resolve critical client challenges. • Help maintain strong client relationships through consistent communication. • Monitor key metrics (usage, satisfaction, engagement) to identify risks and opportunities. • Support renewal processes with relevant data and documentation. • Identify clients suitable for testimonials or case studies in collaboration with marketing. • Assist onboarding and implementation teams to ensure smooth client transitions. • Support identifying growth opportunities within existing accounts. • Gather and share client feedback to improve products and services. • Contribute to internal documentation and reporting for continuous improvement.

🎯 Anforderungen

• Bachelor’s degree in Game Design, Business, Product Management, or a related field (MBA or equivalent experience is a plus). • 7 to 10+ years of progressive experience in sales, project management, account management, or business development, preferably in a solutions-oriented environment. • Familiarity with CRM software (e.g., Salesforce, HubSpot). • Located in the US West Coast / Pacific Time Zone. • Highly organized with strong attention to detail and follow-through. • Experience with project management is a plus. • Ability to build networks and develop relationships across different markets. • Exceptional verbal and written communication and presentation skills. • Proactive problem-solver with the ability to navigate ambiguity and manage high-pressure situations. • Strong sense of accountability and dependability, with the ability to work both independently and as part of a team.

🏖️ Vorteile

• As this is a remote position, benefits may vary depending on the employing entity and the candidate’s country/state of residence. • Please note that only shortlisted candidates will be contacted due to the high volume of applications. • Keywords Studios is committed to fair and ethical hiring practices. • We expect candidates to conduct themselves with honesty and to participate in all applications and interviews independently, presenting their own knowledge and experience. • Candidates should refrain from using AI assistance or third-party tools or services that could influence, capture, or otherwise interfere with the authenticity of the assessment process. • By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice.

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