NPO Manager, Café

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🕒 vor 9 Tagen

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $62.000 - $75.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

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Lava Island

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2017

👥 B2C

🏨 Gastgewerbe

🍽️ Lebensmittel & Getränke

B2C • Hospitality • Food & Beverage

Lava Island ist eine Marke für Indoor-Familienunterhaltung und Spielcenter, die sich als „Indoor-Spiel-Oase“ positioniert, in der Familien gemeinsam spielen können. Sie betreibt mehrere Standorte in den USA und bietet ganzjährig geöffnetes Spiel, Trampoline, Hindernisparcours, thematische Geburtstagsräume, Gruppen-/Ausflugspakete, vor Ort zubereitete Speisen (Pizza, Wings, Smoothies) und eine Galerie von standortspezifischen Erlebnissen. Das Unternehmen konzentriert sich auf familienfreundliche Erlebnisse, Event-Hosting (Geburtstagsfeiern, Gruppenbesuche) und Verpflegung vor Ort.

Beschreibung

• Arrive on site 1-2 weeks before opening with the NPO team. • Confirm the café is ready to operate to Lava Island standards. • Complete setup work in the café outside the scope of MCS, including equipment calibration, stocking, station setup, and prep system readiness. • Confirm food safety and ServSafe standards are in place; surface anything that needs HQ or vendor support to the NPO GM early. • Interview café candidates alongside the NPO GM; provide input on hiring decisions. • Build a café team with the right shape and depth for opening volume. • Lead on-site training across all café stations: prep, line, expedite, and food safety. • Teach Lava Island café standards: recipes, portions, ticket times, station discipline, cleanliness, and guest experience expectations from the café. • Lead the café team through grand opening week as the on-shift leader. • Make real-time decisions on prep, par levels, station coverage, and guest issue resolution. • Serve as Manager on Duty on assigned shifts during the deployment. • Remain on site 2-3 weeks post-open; continue to coach the team, address performance and attendance issues in real time, and refine café operations.

🎯 Anforderungen

• Prior experience at Lava Island as an AM with café depth, or as a Crew Member with strong café experience and demonstrated readiness for a salaried leadership role. • Strong operational fluency in café operations: prep, line execution, food safety, station discipline, and team leadership in the café. • Demonstrated ability to lead through high-intensity shifts with calm and clarity, and to coach a brand-new team to performance quickly. • Willingness to travel continuously, with no home park base, in 4-6 week deployment cycles. • Comfort working in unfamiliar environments and bringing the Lava Island standard to a brand-new park, brand-new team, and brand-new community. • 18 or older. • ServSafe Manager Certification current, or completion within 30 days of hire. • Technology: comfort with email, spreadsheets, scheduling tools, and digital documentation. Lava Island operates in a Microsoft 365 and Outlook environment.

🏖️ Vorteile

• Rental car, lodging, and per diem per the NPO Field Policy