NPO Manager, Park & IT

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🕒 vor 9 Tagen

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $62.000 - $75.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

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Lava Island

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2017

👥 B2C

🏨 Gastgewerbe

🍽️ Lebensmittel & Getränke

B2C • Hospitality • Food & Beverage

Lava Island ist eine Marke für Indoor-Familienunterhaltung und Spielcenter, die sich als „Indoor-Spiel-Oase“ positioniert, in der Familien gemeinsam spielen können. Sie betreibt mehrere Standorte in den USA und bietet ganzjährig geöffnetes Spiel, Trampoline, Hindernisparcours, thematische Geburtstagsräume, Gruppen-/Ausflugspakete, vor Ort zubereitete Speisen (Pizza, Wings, Smoothies) und eine Galerie von standortspezifischen Erlebnissen. Das Unternehmen konzentriert sich auf familienfreundliche Erlebnisse, Event-Hosting (Geburtstagsfeiern, Gruppenbesuche) und Verpflegung vor Ort.

Beschreibung

• Arrive on site 1-2 weeks before opening with the NPO team. • Confirm the park is ready to operate to Lava Island standards. • Complete setup work outside the scope of MCS across the park, including welcome desk setup, jump deck and play, dining room, and restrooms. • Confirm safety standards are met across the park; surface anything that needs HQ or vendor support to the NPO GM early. • Own the on-site park IT setup that sits between the physical setup work and HQ IT provisioning. • Install and connect Firesticks so the menu boards and pricing boards display correctly. • Confirm POS consoles are in place, connected, and operating. • Unbox and set up the office computer once it arrives from HQ IT; install the printer. • Interview park candidates alongside the NPO GM; provide input on hiring decisions. • Lead on-site training across all park stations: jump deck safety monitoring, dining room, welcome desk, and greeter. • Coach the team, address performance and attendance issues in real time, and refine park operations.

🎯 Anforderungen

• Prior experience at Lava Island as an AM with park depth, or as a Crew Member with strong park experience and demonstrated readiness for a salaried leadership role. • Strong operational fluency in park operations: park safety, station coverage across welcome desk, jump deck, dining, and restrooms, and team leadership in the park. • Comfort with hands-on technology setup: connecting devices, following setup instructions from vendors and IT, unboxing and configuring simple hardware. • Demonstrated ability to lead through high-intensity shifts with calm and clarity, and to coach a brand-new team to performance quickly. • Willingness to travel continuously, with no home park base, in 4-6 week deployment cycles. • Comfort working in unfamiliar environments and bringing the Lava Island standard to a brand-new park, brand-new team, and brand-new community. • 18 or older. • ServSafe Manager Certification current, or completion within 30 days of hire. • Technology: comfort with email, spreadsheets, scheduling tools, and digital documentation. Lava Island operates in a Microsoft 365 and Outlook environment.

🏖️ Vorteile

• Rental car, lodging, and per diem per the NPO Field Policy