NPO Manager, Party

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🕒 vor 9 Tagen

⛰️ Colorado – Remote

info

💵 62.000 - 75.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Lava Island

Lava Island

51 - 200 Mitarbeiter

Gegründet 2017

👥 B2C

🏨 Gastgewerbe

🍽️ Lebensmittel & Getränke

B2C • Hospitality • Food & Beverage

Lava Island ist eine Marke für Indoor-Familienunterhaltung und Spielcenter, die sich als „Indoor-Spiel-Oase“ positioniert, in der Familien gemeinsam spielen können. Sie betreibt mehrere Standorte in den USA und bietet ganzjährig geöffnetes Spiel, Trampoline, Hindernisparcours, thematische Geburtstagsräume, Gruppen-/Ausflugspakete, vor Ort zubereitete Speisen (Pizza, Wings, Smoothies) und eine Galerie von standortspezifischen Erlebnissen. Das Unternehmen konzentriert sich auf familienfreundliche Erlebnisse, Event-Hosting (Geburtstagsfeiern, Gruppenbesuche) und Verpflegung vor Ort.

Beschreibung

• Arrive on site 1-2 weeks before opening with the NPO team. • Confirm the party rooms and service hall are ready to operate to Lava Island standards. • Complete setup work outside the scope of MCS, including party room staging, service hall setup, gift cart and supply readiness, and delivery flow. • Support the HQ Creative team with balloon bouquet color selection for each party room. • Confirm safety standards are met across party operations. • Interview party candidates alongside the NPO GM; provide input on hiring decisions. • Lead on-site training across the full party flow. • Make real-time decisions on party schedule and flow, room timing and reset, gift cart and supply coverage, and guest issue resolution. • Hold the line on hospitality and pace under high volume. • Model the Lava Island standard at all times in front of the team.

🎯 Anforderungen

• Prior experience at Lava Island as an AM with party depth, or as a Crew Member with strong party experience and demonstrated readiness for a salaried leadership role. • Party Lead experience strongly preferred. • Strong operational fluency in party operations: the full party flow (check-in, deliveries, room cleaning and reset, host check-out), service hall management, and team leadership in the party rooms. • Demonstrated ability to lead through high-intensity shifts with calm and clarity, and to coach a brand-new team to performance quickly. • Willingness to travel continuously, with no home park base, in 4-6 week deployment cycles. • Comfort working in unfamiliar environments and bringing the Lava Island standard to a brand-new park, brand-new team, and brand-new community. • 18 or older. • ServSafe Manager Certification current, or completion within 30 days of hire. • Technology: comfort with email, spreadsheets, scheduling tools, and digital documentation. Lava Island operates in a Microsoft 365 and Outlook environment.

🏖️ Vorteile

• Rental car, lodging, and per diem per the NPO Field Policy

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