Delivery Manager

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Lazer Technologies

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51 - 200 Mitarbeiter

🛍️ eCommerce

💳 Fintech

☁️ SaaS

eCommerce • Fintech • SaaS

Lazer Technologies ist ein Unternehmen, das sich auf die Entwicklung erstklassiger digitaler Produkte und die Bereitstellung von Engineering-Talenten spezialisiert hat. Der Schwerpunkt liegt auf der Erbringung qualitativ hochwertiger Lösungen im Shopify-Ökosystem, um Kunden dabei zu unterstützen, ihre Projekte effizienter zu gestalten und ihre Ziele effizient zu erreichen. Mit einem starken Fokus auf Zusammenarbeit und einem tiefen Verständnis für die Bedürfnisse von Startup-Gründern hat sich Lazer Technologies einen Ruf für Exzellenz in verschiedenen Branchen erarbeitet, indem es über 350 Kunden unterstützt und erhebliche Finanzierungsmittel für zahlreiche Startups aufgebracht hat.

Beschreibung

• Serve as the primary point of contact for enterprise clients, owning the client relationship and ensuring satisfaction throughout the project lifecycle. • Build strong relationships with senior stakeholders and C-suite executives to align project deliverables with business objectives. • Act as the client's trusted advisor, providing insights and recommendations to drive business growth and innovation. • Oversee end-to-end project delivery for Shopify-based eCommerce platforms, including migrations and custom implementations. • Create and manage comprehensive project plans, including timelines, budgets, resource allocation, and milestones. • Ensure project objectives align with client business drivers and are delivered on time and within budget. • Monitor and manage dependencies, risks, and issues, providing regular updates to stakeholders. • Define and prioritize product roadmaps, requirements, and user stories in collaboration with clients and internal teams. • Work closely with developers, designers, and QA engineers to ensure the successful implementation of features and functionalities. • Triage and manage defects, ensuring high-quality deliverables and securing QA sign-off. • Facilitate communication and collaboration across cross-functional teams, third-party vendors, and clients. • Provide regular governance updates, including status reports, budget tracking, and resource utilization. • Supervise third-party solutions to ensure successful integration and alignment with project goals.

🎯 Anforderungen

• Proven experience as a Delivery Manager, Product Owner, Digital Project Manager, or similar role, with a focus on eCommerce and retail. • Extensive knowledge of Shopify Plus and its ecosystem, including platform migrations, custom development, and integrations. • Experience managing multi-million-dollar budgets and complex project portfolios. • Demonstrated ability to build strong relationships with senior stakeholders and C-suite executives. • Exceptional communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences. • Strong understanding of Agile methodologies, including experience with Scrum or Kanban frameworks. • Proven track record of delivering large-scale eCommerce solutions on time and within budget. • Expertise in creating and managing project plans, tracking dependencies, and mitigating risks. • Strong leadership skills with the ability to inspire and align cross-functional teams. • Demonstrable ability to resolve disputes, overcome challenges, and maintain a positive attitude in high-pressure situations. • Experience in managing platform migrations from systems like Magento, Salesforce, or BigCommerce to Shopify Plus. • Familiarity with ERP, OMS, and CMS integrations (e.g., NetSuite, Sanity, or Manhattan). • Shopify certifications are a plus.

🏖️ Vorteile

• Work From Anywhere: Choose your workspace — all you need is strong wifi and a passion for building! • Work / Life Balance: We believe in our team’s ability to have it all; a great career, and time to unplug and live…you know...life. • Employee Care: We provide full benefits (healthcare, dental, vision) for our employees (401k for our US employees) • Unlimited PTO: Everyone needs a break. Take at least 15 days off a year, and more if you need—just be cool about it and keep the team in mind. • Regular Team Retreat: Join us for a week of team bonding at amazing destinations. Recent trips include the Dominican Republic, Cancun, and Hawaii — plus ones welcome.