Platform Operations Specialist

🕒 vor 27 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Operations

👻 Geisterscore 10%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Leadx Pro

Leadx Pro

11 - 50 Mitarbeiter

Gegründet 2023

📣 Marketing

☁️ SaaS

🏪 Marktplatz

Marketing • SaaS • Marketplace

Leadx Pro ist ein privates Affiliate-Netzwerk und eine Plattform, die von erfahrenen Media-Einkäufern entwickelt wurde, um professionellen Media-Einkaufsteams zu dienen. Sie bietet exklusive direkte Angebote für Werbetreibende, proprietäre Tracking- und Echtzeitanalysetools, KI-gestützte Optimierung, Betrugserkennung und transparente Auszahlungskonditionen. Das Unternehmen vereint eine geprüfte, exklusive Community und kollaborativen Wissensaustausch mit einer SaaS-ähnlichen Plattform und Diensten, die Mitgliedern helfen, Kampagnen in vertikalen Bereichen wie E-Commerce, iGaming, Nahrungsergänzung, Lead-Generierung und Dating zu skalieren.

Beschreibung

• Leading the operational oversight of our entire advertising execution process, ensuring smooth delivery and performance across Meta. • Troubleshooting delivery issues across ad platforms, swiftly diagnosing root causes—from creative rejections to API failures—and ensuring minimal disruption to client performance. • Investigating new issues as they arise due to frequent publisher changes, policy updates, and ecosystem shifts—staying one step ahead of what's broken and why. • Collaborating closely with our Product team to shape the tooling, automations, and workflows that power our production and operations—your insight will drive efficiency at scale. • Partnering with Customer Success and Support to triage incidents, provide clarity on issue impact, communicate realistic resolution timelines, and maintain a high standard of customer communication throughout. • Managing offshore operations teams with confidence and clarity, ensuring consistent quality, alignment, and operational excellence across time zones.

🎯 Anforderungen

• Experience in managing digital platform operations. • Knowledge of Artificial Intelligence (AI) tools and their application to digital marketing, workflow automation, content generation, and data analysis. • Advanced knowledge of Meta Business Suite and Meta Ads Manager for campaign creation, optimization, and performance analysis. • Experience in managing Meta Business Manager (BM), advertising accounts, Pages, Pixels, Catalogs, assets, user permissions, and account access management. • Knowledge of performance monitoring and management tools (e.g., Google Analytics, Dynatrace, Splunk). • Basic technical skills (e.g., API management, cloud computing, CRM systems). • Problem-solving skills and incident management expertise. • Excellent communication skills and ability to work in cross-functional teams. • Focus on continuous improvement and technological innovation. • Possession of an active VAT number

🏖️ Vorteile

• Join an innovative team during an exciting phase of growth; • Opportunity for rapid growth within your role and beyond, through a career progression & internal rotation program; • Independence and full autonomy to shape your work as you prefer and suggest changes that truly make an impact; • Contract: contractor; • Compensation: Fixed compensation & Variable Incentives; • Full remote work.

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