In-Home Sales Specialist

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🕒 vor 14 Tagen

🏈 Alabama – Remote

🏈 Alabama – Remote

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🟡 Mittelstufe

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Lowe's Companies, Inc.

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

Gegründet 1946

🏗️ Bauwesen

🏭 Fertigung

📦 Logistik

Construction • Manufacturing • Logistics

Lowe's Companies, Inc. ist ein Unternehmen für Heimwerkerbedarf, das eine breite Palette von Produkten und Dienstleistungen für Renovierung und Wartung von Wohnhäusern anbietet. Mit einem Schwerpunkt auf der Schaffung von Möglichkeiten und Karrierewegen in den Bereichen Unternehmensverwaltung, Einzelhandel, Lieferkette und Technologie, verfolgt Lowe's das Ziel, als Team zu wachsen und erfolgreich zu sein. Das Unternehmen hat seinen Hauptsitz in Mooresville, North Carolina, und engagiert sich für Chancengleichheit in der Beschäftigung. Lowe's ist bekannt für sein charakteristisches Mansarddach-Design und bietet eine Vielzahl von Positionen in verschiedenen Bereichen innerhalb des Unternehmens. Lowe's bedient eine vielfältige Kundenbasis und bietet seinen Mitarbeitern ein unterstützendes Arbeitsumfeld.

Beschreibung

• Deliver SMART customer service and adhere to Lowe’s service standards at all times • Conduct in-home consultations to uncover customer needs and recommend appropriate home improvement products and services • Become a subject-matter expert on all product offerings and serve as a trusted resource for customers seeking guidance • Meet or exceed established sales goals, leveraging strong closing skills and solution-based selling techniques • Build strong client relationships through attentive listening, asking qualifying questions, and providing tailored recommendations • Follow up with customers who have not made a buying decision, especially during promotional events or key selling periods • Maintain strong relationships through active engagement with stores, associates, and regional partners • Keep a healthy sales pipeline by driving new business opportunities and effectively managing ongoing customer interactions • Provide detailed updates to the Services Territory Sales Manager during regular check-ins • Communicate clearly with customers regarding product features, benefits, lead times, warranties, and installation processes • Capture accurate in-home measurements, confirm product selections, and secure commitment on next steps, including scheduled follow-ups • Prepare for appointments through effective coordination of product samples, materials, and customer information • Confirm appointments 24 hours in advance and ensure all necessary tools and materials are ready for the visit • Work closely with general contractors, installers, and project teams to quote, sell, and produce accurate job files • Ensure all project documents, contracts, proposals, and pricing worksheets are completed in accordance with company standards • Submit paperwork and project information to the appropriate store teams to ensure timely and accurate project execution • Maintain organized project folders, clean and functional samples, and all required collateral for product demonstrations • Follow all required safety protocols both during in-home visits and while in the store to ensure the protection of customers, associates, and self.

🎯 Anforderungen

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable • 2+ years of outside sales experience, preferably in in-home, direct-to-consumer, or consultative sales • Experience meeting or exceeding sales targets in a quota-driven environment • Strong presentation and communication skills, with the ability to build rapport quickly in face-to-face interactions • Ability to accurately measure and assess project needs in customer homes • Proficiency in using mobile devices, CRM systems, and digital tools for scheduling, quoting, and documentation • Physical ability to safely navigate customer homes, carry product samples, and stand for extended periods as needed • Ability to work independently, manage time effectively, and maintain an active sales pipeline • Valid driver’s license with reliable transportation and ability to pass MVR screen in accordance with company requirements • If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

🏖️ Vorteile

• Exceptional benefits and opportunities to grow skills