Director of Quality Assurance

🕒 vor 10 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🔴 Experte

🔧 QA-Ingenieur (Qualitätssicherung)

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Ludi, Inc. - Provider Compensation Management

Ludi, Inc. - Provider Compensation Management

51 - 200 Mitarbeiter

Gegründet 2012

🏥 Gesundheitswesen

⚕️ Krankenversicherung

💳 Fintech

💰 Venture Round im 2015-02

Healthcare • Healthcare Insurance • Fintech

Ludi, Inc. ist ein führender Anbieter von Lösungen für die Vergütung von Leistungserbringern. Wir arbeiten mit Gesundheitsorganisationen zusammen, um das Management von Vergütungen zu vereinfachen und die Leistung zu verbessern. Die innovative DocTime®-Suite des Unternehmens vereinfacht die Komplexität der Vergütung für verschiedene Anbieterkonstellationen und hilft Organisationen, Kosten zu senken, die Effizienz der Pflege zu steigern und kollaborative Beziehungen zu fördern. Mit Funktionen wie Produktivitätsmanagement, Zeiterfassung und Schichtverwaltung unterstützt Ludi Finanzteams dabei, Vergütungsprozesse zu automatisieren, die Einhaltung von Vorschriften sicherzustellen und Echtzeit-Datenanalysen zur Verbesserung der betrieblichen Effizienz bereitzustellen.

Beschreibung

• Lead the QA team and set the overall test strategy, quality standards, and processes needed to meet client targets and performance goals. • Own Ludi's quality roadmap: evaluate current practices, identify gaps, and drive a comprehensive test strategy across manual and automated testing. • Build, manage, and mentor a high-performing QA team, including hiring, coaching, and career development for QA Engineers. • Partner with engineering and product leadership to embed quality practices early in the development lifecycle and align QA priorities with product roadmaps. • Oversee the design and implementation of automated and manual test frameworks, ensuring comprehensive coverage across all products. • Establish and track quality metrics and KPIs, reporting on product quality, defect trends, and testing effectiveness to the CTO and executive team. • Own the bug tracking and triage process within Ludi's agile project management tooling, ensuring issues are documented, prioritized, and resolved efficiently. • Ensure thorough regression testing practices are followed across the team when bugs are resolved. • Drive test authoring as an agent-assisted workflow: use coding agents to generate and maintain test suites and set the standards for doing so. • Critically review agent-generated tests, preventing suites that codify existing bugs, pass trivially, or mirror the implementation instead of the requirement. • Own the evaluation strategy for AI-driven product features: non-deterministic output handling, eval harnesses, and regression detection for model behavior.

🎯 Anforderungen

• Bachelor's degree, preferably in business or computer science; advanced degree a plus. • 7+ years' experience in QA within SaaS, ideally in healthcare, including at least 3 years in a QA leadership or management capacity. • 5+ years' experience with automated testing tools and strategy; hands-on experience with Playwright/JavaScript or similar toolsets (Cypress, Selenium). • Proven track record building and scaling QA practices, tools, and frameworks for large-scale SaaS applications. • Proven track record hiring, managing, and developing QA talent. • Direct experience running or scaling QA in an environment that uses coding agents (Claude Code, Codex, Cursor, or equivalent). • Strong candidates can articulate how agentic development changes test strategy, not just tooling. • Demonstrated ability to distinguish genuine coverage from agent-produced test theater — suites that inflate metrics without exercising real behavior. • Ability to scale verification throughput against high-frequency, agent-driven merge volume.

🏖️ Vorteile

• 100% remote • Comprehensive health benefits • Professional development opportunities • Paid time off

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