CRM Data Analyst

🕒 vor 1 Monat

🇬🇧 Vereinigtes Königreich – Remote

⏳ Vertrag

🟡 Mittelstufe

🟠 Senior

📉 Datenanalyst

🇬🇧 UK-Skilled-Worker-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit UK-Skilled-Worker-Visa gesponsert.

👻 Geisterscore 22%

Was es bedeutet: wie wahrscheinlich diese Stelle offen bleibt, ohne dass aktiv eingestellt wird.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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Massive Rocket | Data & CRM Consultancy

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

💼 Beratung

📦 Logistik

📣 Marketing

Consulting • Logistics • Marketing

Massive Rocket ist eine global tätige Data- und CRM-Beratung, die an der Schnittstelle von modernem Marketing, Produkt und Engineering operiert. Das Unternehmen ist spezialisiert auf Snowflake und Braze und unterstützt digitale Marketing-Teams dabei, den Kontakt zu Produkt- und Technikabteilungen herzustellen, um persönliche, relevante und menschliche Kundenerlebnisse in großem Umfang zu liefern. Massive Rocket bietet eine Vielzahl von Dienstleistungen an, darunter Kunden-Datenmanagement, Kundenbindung, Marketingtechnologie-Lösungen, Datenengineering und Analytik. Das Unternehmen arbeitet mit führenden Technologieanbietern zusammen, um bei der Bereitstellung, Integration und dem Betrieb von Marketing-Technologie-Stacks zu helfen.

Beschreibung

• Bridge business objectives and technical delivery for clients and internal teams • Work across CRM, customer data, Martech, and engineering teams • Understand business challenges and shape use cases and customer journeys • Define requirements and ensure initiatives are ready for delivery • Act as a trusted stakeholder partner throughout the delivery lifecycle • Lead workshops and stakeholder sessions • Translate business needs into requirements, epics, features, user stories, acceptance criteria, process flows, and backlog items • Manage, refine, and prioritise backlogs with Product Owners and delivery teams • Analyse customer journeys, data flows, APIs, integrations, and platform interactions • Partner with CRM, Data, Engineering, and Solution teams to ensure requirements are delivered as intended • Support customer journey, audience strategy, segmentation, personalisation, and lifecycle marketing use cases • Facilitate alignment between technical and non-technical stakeholders • Identify blockers, dependencies, risks, and opportunities and drive resolution • Participate in backlog refinement, sprint planning, reviews, and retrospectives • Improve requirements, documentation, delivery processes, and ways of working across client engagements

🎯 Anforderungen

• 5+ years of experience as a Business Analyst, with experience supporting Product Ownership or Agile delivery teams • Strong experience gathering, analysing, and documenting business, functional, technical, and data requirements within complex enterprise environments • Proven ability to translate business requirements into actionable user stories, acceptance criteria, process flows, and prioritised backlogs • Strong understanding of customer data, integrations, APIs, CDPs, identity resolution, CRM, and customer engagement ecosystems • Experience working with platforms such as Braze, Databricks, Snowflake, mParticle, Hightouch, Segment, or similar Martech and customer data technologies • Good understanding of customer journeys, audience segmentation, personalisation, lifecycle marketing, and customer engagement use cases • Strong workshop facilitation, stakeholder management, communication, and analytical skills, with confidence working across technical and senior business stakeholders • Comfortable challenging assumptions, identifying dependencies, and bringing clarity to ambiguous or complex problems • Experience using tools such as Jira, Confluence, Miro, Lucidchart, or similar delivery and collaboration platforms • English proficiency at C1 level • Valid work visa required; sponsorship is not available • Proof of incorporation and up-to-date insurance required for contractors • Desirable: experience in consultancy, digital agency, or embedded client delivery environment • Desirable: experience supporting Product Owners or performing Product Owner responsibilities • Desirable: background in CRM, Martech, loyalty, retail, travel, airline, or other B2C environments • Desirable: familiarity with customer analytics, experimentation, and performance measurement frameworks • Desirable: experience supporting customer journey orchestration, personalisation, customer data strategy, or identity resolution programmes • Desirable: understanding of broader Martech and AdTech ecosystems and their connection with customer data platforms

🏖️ Vorteile

• Rocket-Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else • A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win • A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond • Remote-First for Life – Work from wherever you feel your best • Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter • Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable • BYOD policy • Potential meetup, event, and team experiences • Two references may be requested as part of the application process