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Clinical Account Manager

🕒 vor 8 Tagen

🏈 Ohio – Remote

infoinfo

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von MED-EL, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 8 Tagen

Noch offen auf der Website von MED-EL. Geprüft vor 48 Minuten.

Logo of MED-EL

MED-EL

1001 - 5000 Mitarbeiter

Gegründet 1989

🏥 Gesundheitswesen

🔧 Hardware

💰 SPINOUT im 1989-01

Healthcare • Hardware

MED-EL ist ein global tätiges Medizintechnikunternehmen, das Hörimplantatsysteme sowie dazugehörige Audioprozessoren, Zubehör und Rehabilitationslösungen zur Behandlung verschiedener Formen von Hörverlust entwickelt und produziert. Das Produktportfolio umfasst Cochlea-Implantate (einschließlich des unsichtbaren Cochlea-Implantats TICI), Knochenleitungsimplantate (BONEBRIDGE), Mittelohrimplantate (VIBRANT SOUNDBRIDGE, SAMBA), nicht-chirurgische Knochenleitungssysteme (ADHEAR) und Audioprozessoren (RONDO, SONNET, SAMBA) sowie Patientenbetreuung, Ressourcen für medizinisches Fachpersonal und Services zur Kliniksuche. MED-EL setzt auf individualisierte Technologien, forschungsbasierte Innovation, MRT-Sicherheit und die langfristige Kompatibilität seiner Implantatsysteme.

Beschreibung

• Develop and execute business strategies aligned with MED-EL's mission, goals, and sales philosophy • Achieve assigned sales goals while effectively managing budgetary expectations • Build and maintain relationships with audiologists, surgeons, clinicians, hospital and medical center professionals, and other hearing healthcare professionals • Identify and develop new business opportunities contributing to territory growth • Partner with the Regional Director and regional teammates to understand decision-makers and purchasing processes within assigned accounts • Conduct professional product and service presentations and ask for appropriate customer commitments • Collaborate with Finance and Reimbursement teams to support territory financial performance • Maintain vendor credentials and stay current on applicable state laws and facility-specific vendor requirements • Maintain accurate account, contact, market share, and customer activity information in the CRM • Serve as a trusted clinical resource to hearing healthcare professionals • Provide clinical and product support, including programming software support, complex programming cases, complaint handling, and surgical case support • Provide intraoperative implant electrical evaluations and basic Auditory Response Telemetry support • Provide product demonstrations and training to surgeons, audiologists, audiology students, and related healthcare professionals • Travel throughout Ohio for clinic visits, customer meetings, conferences, trainings, and other business activities • Coordinate travel and customer coverage with regional teammates and MED-EL leadership • Support accurate ordering and timely delivery of products for surgical cases and activations • Participate in on-call audiology support as required • Represent MED-EL at regional, national, and occasionally international conferences and company-sponsored events • Complete sales activity, expense, and other business reports accurately and on time • Maintain CRM documentation and follow company quality, regulatory, and complaint-handling procedures

🎯 Anforderungen

• Master's degree or greater in Audiology or equivalent, with relevant education related to hearing disorders and hearing healthcare • Ability to communicate clinical and technical information effectively to a variety of professional audiences • Comfort with technology, including computers, smartphones, internet-based applications, CRM systems, and other business technology • Ability to work collaboratively across sales, clinical, customer service, reimbursement, and other internal teams • Professional, courteous, and customer-focused approach when interacting with healthcare professionals, patients, consumers, and the public • Ability and willingness to travel greater than 50% throughout the Ohio territory, with occasional travel outside the region • ASHA Certificate of Clinical Competence in Audiology (CCC-A) or equivalent preferred • Previous experience in audiology, cochlear implants, hearing implants, hearing healthcare, or a related clinical environment preferred • Previous experience working directly with healthcare professionals and/or hospital systems preferred • Experience in account management, business development, sales, or customer relationship management within a clinical or medical environment preferred

🏖️ Vorteile

• Full-time employment • Field-based / home office work arrangement

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