Account Manager

🕒 vor 2 Monaten

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MedMe Health

WebsiteLinkedInAlle Stellen

11 - 50 Mitarbeiter

Gegründet 2019

☁️ SaaS

💊 Pharmazie

🤝 B2B

🔥 Finanzierung im letzten Jahr

💰 Debt Financing - MedMe Health im 2025-08

SaaS • Pharmaceuticals • B2B

MedMe Health ist ein SaaS-Anbieter, der ein Betriebssystem für Apotheken bereitstellt, um Arbeitsabläufe zu optimieren und die Bereitstellung terminbasierter klinischer Dienstleistungen in großem Maßstab zu ermöglichen. Die Plattform unterstützt Apotheken bei der Verwaltung von Patientenbeziehungen, der Planung und Durchführung klinischer Dienstleistungen sowie bei der Diversifizierung der Einnahmen durch Software-Tools - und stellt klar, dass sie weder eine Apotheke noch ein Arzneimittelhersteller ist.

Beschreibung

• Own end-to-end relationships with a portfolio of US customers, serving as the primary point of accountability for adoption, retention, and expansion • Drive account growth through new product adoption, additional locations, expanded programs, and broader organizational rollouts • Partner closely with Customer Success and Sales to ensure clean handoffs, aligned expectations, and continuity across the customer lifecycle • Lead customers through implementations, pilots, and phased rollouts as MedMe launches new capabilities or enters new states • Coordinate with Product, Customer Success, and Operations to define success criteria, timelines, and next steps for pilots and expansion initiatives • Work closely with Product during new launches and market expansion, bringing real-world customer use cases, state-level nuance, and workflow context into rollout planning

🎯 Anforderungen

• 4+ years of managing complex mid-market (typically regional) and enterprise (typically national) healthcare accounts • Strong understanding of pharmacy operations at scale, including how large organizations standardize workflows, manage change, and roll out technology across many locations • Comfortable operating in regulated healthcare environments, with practical experience accounting for state-level regulations, compliance requirements, and risk considerations that shape customer behavior • Driven account expansion from within existing customers, through product adoption, additional locations, or broader organizational rollouts • Familiar with identifying where a product becomes embedded into operational workflows, creating stickiness, reliance, and durable account growth • Clear communication skills and ability to navigate complex situations

🏖️ Vorteile

• Comprehensive Health Benefits : Comprehensive health insurance coverage including medical, dental, and vision • Professional Development : We support your growth with a yearly budget dedicated to learning opportunities • Work-from-Home Stipend : A dedicated stipend to help set up and maintain your ideal home office • Office Closure for Holidays : Enjoy 1-2 weeks of company-wide office closure during the holidays • Company Retreats : Participate in exciting on-site team retreats for collaboration and bonding