Product Manager

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

✅ Produktmanager

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of MedZed

MedZed

201 - 500 Mitarbeiter

Gegründet 2014

🤝 B2B

⚕️ Krankenversicherung

🌍 Soziale Wirkung

💰 €5.980.375 Venture Round - MedZed im 2021-10

B2B • Healthcare Insurance • Social Impact

MedZed ist ein Unternehmen für Pflegekoordination und Outreach, das schwer zu erreichende, risikoreiche Personen – insbesondere Medicaid-Mitglieder – mit unbehandelten klinischen Zuständen und ungedeckten sozialen Bedürfnissen aufspürt, einbindet und betreut. Unter Einsatz von lokal ansässigen Navigatoren mit eigenen Erfahrungen bietet MedZed praktische, persönliche sowie Fern-Pflegeleistungen, um Mitglieder wieder mit primären, spezialisierten, psychischen Gesundheits- und sozialen Diensten zu verbinden, Pflegeengpässe zu schließen und vermeidbare Notfall- und stationäre Behandlungen zu reduzieren. Das Unternehmen kooperiert mit Gesundheitsplänen und Gemeinschaftsorganisationen in mehreren Bundesstaaten, um die Ergebnisse zu verbessern und die Kosten für gefährdete Bevölkerungsgruppen zu senken.

Beschreibung

• Own 2-4 major features or enhancements at a time, from initial concept through live adoption. • Work with operations leaders, clinical staff, and field teams to scope requirements and understand the real problem. • Build business cases that connect features to our strategic goals (scale, productivity, quality, visibility) • Write clear, detailed user stories that developers can build from • Be the point of reference when developers have questions about requirements, edge cases, or "what should happen when..." • Design and execute communication plans so users know what is changing and why. • Ensure training materials are built, and deployment plans work for field staff with a broad range of user skills and digital literacy. • Monitor adoption after launch and iterate based on what is happening in the field. • Use data to inform decisions about what to build, how to prioritize, and whether features are working. • Partner with our Product Analyst to troubleshoot issues and gather user feedback. • Manage relationships with outsourced development teams and hold them accountable to deadlines.

🎯 Anforderungen

• Bachelor's degree required. • 2-5 years of product management experience (closer to 5 years preferred) • Healthcare services experience required, preferably across multiple areas of healthcare (e.g., care delivery, care coordination, population health, patient engagement, Medicaid operations). • Experience with design-driven development or user-centered design approaches • Salesforce experience strongly preferred. • Experience working with outsourced or offshore development teams a plus. • Can write user stories that developers do not have to constantly ask questions about • Understand how Salesforce works well enough to have informed conversations about what is possible. • Comfortable reading technical documentation and translating it for non-technical audiences. • Know how to scope work realistically and push back when timelines do not make sense. • Can build a plan and keep it updated. • Can tailor communication to your audience. • Able to influence without authority across multiple stakeholder groups. • Comfortable with ambiguity and figuring things out as you go. • Determination to see things through, even when experiencing unexpected issues or roadblocks. • High-velocity delivery mindset without sacrificing quality. • Extreme empathy for end users who are not tech-savvy and are often overwhelmed. • Willing to roll up your sleeves and do tactical work when needed.

🏖️ Vorteile

• Travel Requirement : 10-15% • remote work options

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