Implementation Project Manager – Mortgage

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 $76.800 - $95.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👷‍♀️ Projektmanager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of MeridianLink

MeridianLink

501 - 1000 Mitarbeiter

Gegründet 1998

💳 Fintech

🏦 Bankwesen

☁️ SaaS

💰 €485.000.000 Post-IPO Debt im 2021-11

Fintech • Banking • SaaS

MeridianLink ist ein Softwareunternehmen, das eine cloud-basierte, umfassende digitale Kreditvergabe- und Kontoeröffnungsplattform für Finanzinstitute bietet. Die konfigurierbare MeridianLink One-Plattform beinhaltet Kreditvergabe (Privat-, Unbesicherte-, Auto-, Hypothekarkredite), digitale Kontoeröffnung, Point-of-Sale-Finanzierung, Inkasso, Daten & Berichterstattung sowie Beratung/Analyse, um Banken und Kreditgenossenschaften bei der Automatisierung von Prozessen, der schnelleren Entscheidungsfindung und der Verbesserung der digitalen Kundenerfahrungen zu unterstützen. MeridianLink bedient hauptsächlich Banken, Kreditgenossenschaften und Hypothekengeber durch SaaS-Lösungen und ein Partner-Ökosystem.

Beschreibung

• Lead end-to-end delivery of MeridianLink Mortgage LOS, POS, and core banking system integration implementations from project kick-off through testing, go-live, and transition to support • Serve as the primary customer point of contact throughout the implementation lifecycle • Plan projects, manage customer communication, risks, escalations, timelines, milestones, deliverables, and objectives • Schedule and lead major milestone meetings, including project kick-off, project charter review, and project closure • Create and maintain project plans, resource assignments, milestones, and timelines using approved project management tools, including Smartsheet • Drive customer engagement and accountability by monitoring deliverables, action items, dependencies, and readiness activities • Coordinate escalation resolution with cross-functional MeridianLink resources and leadership • Lead and coordinate activities with Implementation Analysts and other cross-functional resources • Track and manage implementation-related cases and project administration activities in approved systems, including Salesforce • Provide regular project status, portfolio health, and escalation updates to Services Program Management • Maintain project management procedures, templates, and operational documentation and recommend process improvements • Report to the Manager of Services Program Management

🎯 Anforderungen

• Demonstrated capacity to manage multiple complex implementation projects concurrently while balancing competing priorities, timelines, and stakeholder needs • Demonstrated ability to manage customer expectations, facilitate change management, identify and communicate project risk, and communicate effectively verbally and in writing with both customer and internal stakeholders • Strong organizational skills with the ability to maintain accurate project plans, documentation, action items, and status reporting across multiple concurrent projects • Demonstrated ability to work collaboratively in a cross-functional team environment while adapting to changing priorities, project demands, and business needs • 3-5 years of relevant experience, specifically leading enterprise software deployments • Experience utilizing enterprise project management tools; specific experience with Smartsheet is preferred • Familiarity with the mortgage industry, mortgage origination software, or financial technology solutions is a strong differentiator but not required • Experience incorporating AI-powered tools, such as Claude or Microsoft Copilot, into project management, customer communication, documentation, or operational workflows is a plus • Must pass a comprehensive background check, credit check, and drug test as part of the offer process • Must be legally authorized to work in the United States

🏖️ Vorteile

• Insurance coverage (medical, dental, vision, life, and disability) • Flexible paid time off • Paid holidays • 401(k) plan with company match • Remote work

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