Senior Full Stack Java Engineer – Workforce Management

🕒 vor 10 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

🧑‍💻 Full-Stack-Entwickler

👻 Geisterscore 25%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Miratech

Miratech

501 - 1000 Mitarbeiter

Gegründet 1989

🤝 B2B

💼 Beratung

☁️ SaaS

💰 Private Equity Round im 2022-04

B2B • Consulting • SaaS

Miratech hilft Visionären, die Welt zu verändern. Wir sind ein globales IT-Dienstleistungs- und Beratungsunternehmen, das Innovationen auf Unternehmensebene mit Start-up-Innovationen verbindet. Heute unterstützen wir die digitale Transformation für die größten Unternehmen weltweit. Durch die Zusammenarbeit mit großen und kleinen Akteuren bleiben wir an der Spitze der Technologie, sind flexibel, auch als globaler Marktführer, und schaffen Technologien, die unseren Kunden helfen, ihre Geschäfte weiter zu verbessern. Unsere Kultur der unermüdlichen Leistung ermöglicht es, dass über 99 % der Miratech-Projekte erfolgreich sind, indem sie seit unserer Gründung im Jahr 1989 die Ziele in Bezug auf Umfang, Zeitplan und/oder Budget erreichen oder übertreffen. Für weitere Informationen über Miratech besuchen Sie bitte www.miratechgroup.com.

Beschreibung

• Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and domain-driven design practices • Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting • Develop responsive workforce applications using TypeScript and React • Design and consume REST APIs using an API-first approach, maintaining OpenAPI/Swagger contracts and versioning standards • Implement event-driven workflows for schedule changes, agent states, queue metrics, forecasts, and adherence events • Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms • Model workforce and operational data in PostgreSQL and other relational databases • Containerize services and contribute to cloud-native deployment patterns and configuration management • Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes • Troubleshoot production issues and optimize performance, batch processing, concurrency, scalability, and reliability • Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement • Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to deliver solutions

🎯 Anforderungen

• 8+ years of experience in full-stack software development, including ownership of production applications • Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management • Experience with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows • Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence • Frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices • Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components • Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms • Experience with AWS services and Amazon Connect preferred • Experience designing REST APIs, microservices, and event-driven services in distributed environments • Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases • Experience developing, deploying, or supporting cloud-based and containerized applications • Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops • Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios • Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning • Experience with real-time operational data processing and event-driven architectures • Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies • Exposure to workforce analytics, optimization techniques, or operational research concepts • Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices • Practical experience with AI-assisted software development or AI-enabled solutions, including Claude or GitHub Copilot, is a plus

🏖️ Vorteile

• Health insurance • Relocation program • Remote work flexibility / Work From Anywhere Culture • Professional development opportunities • Certification programs • Mentorship and talent investment programs • Internal mobility opportunities • Internship opportunities • Collaboration on impactful projects for top global clients • Inclusive and supportive work environment • Open communication • Regular team-building company social events • Sustainable business practices focused on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality

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