Flex Account Manager

đź•’ vor 2 Monaten

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Marsh McLennan

10.000+ Mitarbeiter

GegrĂĽndet 1871

đź’¸ Finanzen

Finance • Consulting • Insurance

Marsh McLennan ist ein führendes Unternehmen für professionelle Dienstleistungen in den Bereichen Risiko, Strategie und Personal. Mit über 85. 000 Mitarbeitern weltweit umfasst das Unternehmen vier Hauptgeschäftsbereiche: Marsh, das Versicherungs- und Risikomanagement-Lösungen anbietet; Guy Carpenter, spezialisiert auf Rückversicherung und Kapitalstrategien; Mercer, spezialisiert auf Beratung in den Bereichen Gesundheit, Vermögen und Karriere; und Oliver Wyman, fokussiert auf Strategie-, Wirtschafts- und Markenberatung. Marsh McLennan engagiert sich für eine inklusive Unternehmenskultur, befähigt seine Mitarbeiter und liefert innovative Lösungen an Kunden weltweit.

Beschreibung

• Independently manage daily tasks and projects to maintain and enhance client satisfaction • Oversee client renewals, servicing, and potential terminations, ensuring all plan documentation, system records, and checklists are accurate and up to date • Manage client renewal processes by analyzing coverage needs and pricing, providing informed recommendations • Stay informed on IRS and Department of Labor regulations and industry trends, communicating updates to the team to foster knowledge sharing • Ensure adherence to standardized procedures and processes to deliver high-quality outcomes, support staff development through training, and maintain accurate record-keeping and technology use • Review and audit staff work for timeliness, quality, compliance, and system efficiency, proposing improvements as needed • Conduct audits of record-keeping systems and third-party card vendor systems • Address client and teammate inquiries related to administration, billing, claims, and problem resolution • Build and maintain strong client relationships, actively managing issues to retain clients, including coordination with other McGriff offices • Mentor and train teammates to promote effective service delivery • Provide administrative support for special projects and the development of new services as assigned • Participate in seminars, training, and carrier meetings to stay current on products and legislative changes • Support overall TPA practice revenue and client retention objectives

🎯 Anforderungen

• Knowledge of Flexible Benefits Client account management experience • Strong client relationship skills with excellent communication, service orientation, cooperation, and tact to resolve issues • Proven sales and upselling abilities within related industries • Demonstrated responsiveness, urgency, and professionalism • Positive and enthusiastic attitude • Proficiency in Microsoft Office Suite and Adobe • Ability to travel occasionally for benefit fairs, conferences and educational events

🏖️ Vorteile

• Generous time off, including personal and volunteering • Tuition reimbursement and professional development opportunities • Hybrid Work • Charitable contribution match programs • Stock purchase opportunities

Jetzt Bewerben

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