Customer Engineer

Stelle nicht auf LinkedIn

🕒 vor 2 Monaten

🗽 New York – Remote

🗽 New York – Remote

💵 $150.000 - $230.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🛠️ Implementierungsspezialist

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Modal Labs

WebsiteLinkedInAlle Stellen

1 - 10 Mitarbeiter

💰 €16.000.000 Series A im 2023-10

Führen Sie generative KI-Modelle, groß angelegte Batch-Jobs, Job-Warteschlangen und vieles mehr aus.

Beschreibung

• Ship code that matters. Fix bugs, build features, and create automation that improves the experience for every Modal user — not just the one who reported the issue. • Work directly with customers. Help developers and ML engineers debug, optimize, and architect their workloads across Slack, email, and calls. • Build scalable systems. Design tooling, dashboards, and automated workflows that make support efficient at scale — delighting customers at the most important moments. • Close the feedback loop. Translate patterns you see in the field into concrete improvements — docs fixes, API changes, or new feature proposals. • Contribute to open source and technical content. Write examples, build demos, and publish content that helps the broader community succeed on Modal.

🎯 Anforderungen

• Accomplished in key. You bring depth in either low-level infrastructure or ML/AI, and you're not lost in the other. • Low-level infrastructure experience. Operating systems, file systems, networking, performance profiling, cluster management and distributed systems. • AI/ML engineering experience. Training models, optimizing inference, working with GPUs, or building ML infrastructure. • Automation mindset. Your instinct when you see a manual process is to eliminate it and you have the engineering background to make that happen. • Clear communicator. Can explain a systems issue to a customer, write a crisp bug report, and draft documentation, all while collaborating internally to ship improvements.

🏖️ Vorteile

• Offers Equity