
10.000+ Mitarbeiter
Gegründet 1856
🛡️ Versicherung
💼 Beratung
🏦 Bankwesen
Insurance • Consulting • Banking
Die M&T Bank ist eine führende regionale Finanzinstitution, die eine breite Palette von Bankdienstleistungen für private, geschäftliche und kommerzielle Kunden anbietet. Bekannt für ihre Kundenzufriedenheit im Mobile Banking, bietet die M&T Bank Produkte und Dienstleistungen wie Girokonten, Kreditkarten, Hypotheken, Privatkredite und Versicherungen an. Darüber hinaus bietet sie Finanzplanung durch Wilmington Advisors @ M&T. Die Bank engagiert sich stark in der Gemeinschaft, unterstützt lokale Unternehmen, multikulturelles Banking und Freiwilligenarbeit. Mit einem Fokus auf Cybersicherheit und digitalen Banklösungen bedient die M&T Bank ihre Kunden durch umfassende Online- und Mobile-Services.
🕒 vor 10 Tagen
🏈 Alabama – Remote
💵 $148.300 - $247.100 / Jahr
⏰ Vollzeit
🟠 Senior
🔴 Experte
✅ Produktmanager
👻 Geisterscore 0%
🗣️🇺🇸🇬🇧 Englisch erforderlich
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10.000+ Mitarbeiter
Gegründet 1856
🛡️ Versicherung
💼 Beratung
🏦 Bankwesen
Insurance • Consulting • Banking
Die M&T Bank ist eine führende regionale Finanzinstitution, die eine breite Palette von Bankdienstleistungen für private, geschäftliche und kommerzielle Kunden anbietet. Bekannt für ihre Kundenzufriedenheit im Mobile Banking, bietet die M&T Bank Produkte und Dienstleistungen wie Girokonten, Kreditkarten, Hypotheken, Privatkredite und Versicherungen an. Darüber hinaus bietet sie Finanzplanung durch Wilmington Advisors @ M&T. Die Bank engagiert sich stark in der Gemeinschaft, unterstützt lokale Unternehmen, multikulturelles Banking und Freiwilligenarbeit. Mit einem Fokus auf Cybersicherheit und digitalen Banklösungen bedient die M&T Bank ihre Kunden durch umfassende Online- und Mobile-Services.
• Design, configure, and improve business process workflows using Appian Designer • Lead business process discovery across Bond Management operations, including debt servicing, transfer agent, paying agent, waterfall accounting, and exception management • Identify automation opportunities, document current-state pain points, and establish operational baselines • Define value hypotheses, business outcomes, and success measures for workflow prioritization and benefit realization • Modernize Bond Management workflows using Appian • Partner with product owners, operations leaders, technology teams, and risk partners to gather requirements, map processes, define user needs, and prioritize improvements • Own and manage product backlog items, user stories, acceptance criteria, specifications, process flows, UI concepts, test scenarios, and release-ready requirements • Lead stakeholder working sessions to define current- and future-state workflows, iterate MVP designs, resolve issues, and drive alignment • Build, configure, and maintain Appian Designer workflows using reusable out-of-the-box components • Use AI-assisted and agentic AI tools for discovery, process analysis, documentation, prototyping, testing, defect analysis, and delivery communications • Own workflow outcomes from discovery through configuration, validation, pilot adoption, and post-release optimization • Support QA, UAT, regression testing, and production validation • Partner with technology teams on integrations, data dependencies, security, platform constraints, and production support • Keep current with Appian AI, Case Management Studio, RPA, data fabric, reporting, and governance capabilities • Champion Appian governance, reusability, modular design, versioning, packaging, maintainability, and controlled delivery • Participate in agile ceremonies, including standups, planning, backlog refinement, demos, and retrospectives • Build and maintain Appian reports and dashboards tracking workflow performance, user activity, operational quality, and business metrics • Adhere to risk and regulatory standards, policies, controls, and the Company’s Risk Appetite; escalate risk issues • Promote belonging and reflect the M&T Bank brand • Maintain internal control standards and implement audit and regulatory points • Complete other related duties as assigned
• Bachelor’s degree and a minimum of 10 years’ business, analytical, technical, digital product, transformation, or product ownership experience, or in lieu of a degree, a combined minimum of 14 years’ higher education and/or relevant work experience, including a minimum of 10 years’ business, analytical, technical, digital product, transformation, or product ownership experience • Hands-on experience with Appian, including building, configuring, testing, or supporting workflows, forms, interfaces, records, process models, reports, dashboards, or related Appian objects • Experience in financial services and/or fintech, including exposure to regulated business processes, operational risk, client service, banking, wealth management, trust services, payments, capital markets, lending, compliance, or similar domains • Experience as a product owner, product analyst, business analyst, transformation lead, or workflow designer in an agile or iterative delivery environment • Experience writing user stories, acceptance criteria, specifications, process flows, business rules, UI concepts, testing scenarios, or release documentation • Strong analytical and problem-solving skills • Exposure to QA, UAT, regression testing, defect triage, test case development, production validation, or other solution quality practices • Working knowledge of AI-assisted tools or agentic AI concepts and ability to use AI responsibly • Ability to bridge business and technical teams and explain technical constraints, risks, dependencies, and tradeoffs • Strong verbal and written communication skills • Ability to manage competing priorities, work independently, and deliver in a fast-paced, regulated transformation environment • Appian Level 1 or higher certification, or equivalent hands-on experience with Appian Designer (preferred) • Familiarity with SAIL expressions (preferred) • Understanding of Appian reusability, versioning, packaging, release management, performance, and governance (preferred) • Experience with Appian AI, Case Management Studio, RPA, data fabric, connected systems, integrations, or document management workflows (preferred) • Experience with agentic AI or AI-assisted development tools such as Claude Code, Codex, Open Claw, Hermes, or similar (preferred) • Experience with other low-code/no-code platforms such as Power Platform, ServiceNow, Salesforce, Pega, Airtable, Retool, Mendix, or similar (preferred) • Corporate Trust, securities servicing, bond administration, transfer agent, paying agent, or financial operations domain experience (preferred) • Strong understanding of business process mapping, process engineering, service design, user journey design, and operational improvement methods (preferred) • Experience developing, managing, or launching digital capabilities in financial services, fintech, trust services, institutional services, compliance, legal operations, or document-intensive environments (preferred) • Experience partnering with UX, design, data, architecture, cybersecurity, risk, legal, compliance, or operations teams (preferred) • Knowledge of Agile, Lean, design thinking, systems thinking, and continuous improvement principles and practices (preferred)
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