Digital Product Manager – Digital Account Opening

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🌵 Arizona, Florida, +11 weitere Bundesländer – Remote

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⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

✅ Produktmanager

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MVB

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 1947

📱 Medien

☁️ SaaS

🤝 B2B

Media • SaaS • B2B

MVB ist ein Unternehmen, das die digitale Infrastruktur für die internationale Buchbranche entwickelt und betreibt. Es entwickelt Metadatenservices, digitale Plattformen und Medienformate, um Verlage, Buchhandlungen und Dienstleister zu vernetzen – Bücher auffindbar zu machen und Datenflüsse über Märkte hinweg zu steuern. MVB bietet Lösungen und Produkte wie VLB, VLB-TIX, ISBN/ISNI-Dienstleistungen, Gutscheinsysteme sowie Branchenveranstaltungen und Forschung an. Das Unternehmen operiert von mehreren Standorten weltweit und unterstützt Verlage, Buchhändler und Self-Publisher.

Beschreibung

• Product Strategy & Roadmap • Partner with the Director of Digital Product to develop and maintain the Digital Account Opening product roadmap, prioritizing features and enhancements based on client needs and business objectives • Gather input from internal stakeholders and clients to inform the roadmap, making trade-off decisions when priorities conflict • Stay informed on market trends, competitive offers, and regulatory changes that could impact the product strategy • Implementation & Delivery • Develop project plans with clear timelines and milestones for product launches and enhancements • Coordinate with business stakeholders, compliance, risk, legal, and operations to ensure all requirements are addressed • Work with PMO to establish repeatable launch processes and drive adoption across the organization • Partner with marketing and sales to develop go-to-market materials and client-facing messaging • Vendor Management • Serve as the primary point of contact for the Digital Account Opening vendor, managing the day-to-day relationship and escalating issues as needed • Hold the vendor accountable to contractual commitments and service level agreements • Work with the vendor to troubleshoot issues, test new features, and implement configuration changes • Performance Monitoring & Optimization • Monitor key performance metrics including application completion rates, abandonment points, processing times, and client satisfaction • Identify opportunities to improve the user experience and reduce friction in the account opening process • Use performance data and client feedback to inform product enhancements and prioritization decisions • Training & Support • Create and maintain training materials and documentation for internal teams and clients • Provide product training to internal stakeholders and support client onboarding as needed

🎯 Anforderungen

• Bachelor's degree in Business, Computer Science, or a related field • 5+ years of product management experience in financial services, preferably with exposure to digital banking products, account opening processes, or core banking systems • Track record of successfully launching and managing digital products or platforms • Understanding of web and mobile technologies, API integrations, and how digital banking systems work—enough to have credible conversations with technical teams and translate requirements effectively • Working knowledge of banking regulations including USA PATRIOT Act, BSA/AML, and KYC/CIP requirements as they relate to account opening • Strong communication skills with the ability to present to and influence stakeholders at all levels • Self-starter who can identify what needs to be done and drive it to completion with minimal oversight • Preferred MBA or advanced degree • Experience with Digital Account Opening platforms or customer onboarding solutions • Product management certification (e.g., Pragmatic Institute, Product School) • Familiarity with core banking platforms and integration testing processes

🏖️ Vorteile

• Medical, Dental and Vision Insurance • Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA) • Short- and Long-Term Disability Plan • Group Life Insurance • 401K Salary Deferral Plan • Wellness Program • Education & Tuition Expense Reimbursement • PTO and Unique Vacation Purchase Program • Nationwide Pet Insurance Coverage