Accounts Receivable Associate

🕒 vor 5 Tagen

🌵 Arizona, California, +26 weitere Bundesländer – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $22 - $26 / Stunde

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

💰 Debitorenbuchhalter

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Lebenslauf hochladen

NABIS

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 2018

📦 Logistik

🍽️ Lebensmittel & Getränke

🏪 Marktplatz

Logistics • Food & Beverage • Marketplace

NABIS ist die führende lizenzierte Plattform für den Großhandel mit Cannabis, die umfassende Dienstleistungen für lizenzierte Apotheken und Marken in Kalifornien, New York und Nevada bietet. Sie bieten eine breite Produktpalette mit über 9. 000 Artikelnummern von mehr als 400 Marken. NABIS unterstützt seine Partner mit Dienstleistungen wie Zweitageslieferung, Lagerhaltung, Zahlungsabwicklung und Finanzierung sowie fortschrittlichen Datenanalyse-Tools. Neben der Erleichterung des Cannabisvertriebs bietet NABIS finanzielle Lösungen wie Rechnungsfactoring und eine optimierte Softwareplattform, die Compliance und effizientes Management von Inventar und Finanzen gewährleistet. Ihre skalierbare Plattform ermöglicht es Lieferanten, sofortige landesweite Reichweite und detaillierte analytische Einblicke zu erhalten, um Performance und Verkaufsstrategien zu optimieren.

Beschreibung

• Own a dedicated portfolio of brand/retailer accounts, driving proactive, self-prioritized outreach on past-due COD and net-terms invoices. • Lead collections conversations with professionalism, empathy, and firm negotiation — resolving disputes, brokering payment plans, and securing payment commitments in difficult situations. • Partner daily with invoicing, operations, and delivery teams to resolve payment blockers in real time and keep product moving. • Understand and follow established Slack workflows for status updates, escalation alerts, and cross-team hand-offs — reducing manual follow-up and keeping stakeholders looped in automatically. • Manage and triage tasks across Asana and Zendesk, self-prioritizing a high-volume queue without dropping accounts. • Identify early warning signs of retailer credit risk or brand delinquency and escalate through defined channels before balances become uncollectible. • Produce weekly, account-level AR and credit reporting, and support Accounting with data for allowances for doubtful accounts. • Flag likely-uncollectible invoices early and coordinate next steps with brands, Accounting, and leadership. • Document and maintain clean, audit-ready records of every account interaction, escalation, and resolution. • Use AI tools to streamline day-to-day workflows — drafting outreach, summarizing account history, and speeding up reporting — so more time goes toward high-value collections conversations. • Continuously improve collections process documentation — tightening escalation paths and closing gaps as the team scales.

🎯 Anforderungen

• 3+ years in B2B collections or high-volume customer service — retail, distribution, or fintech environments preferred. • Proven track record managing a large account portfolio and hitting collections/aging targets in a fast-paced, high-volume environment. • Strong negotiation and de-escalation skills; able to hold firm on payment terms while preserving the retailer relationship. • Hands-on experience with Slack, Asana, and Zendesk — and the ability to pick up new systems quickly. • Comfortable working with data: Excel/Google Sheets fluency, pivot tables, and pulling insight from AR aging reports. • Excellent written and verbal communication; able to flex tone across retailers, brand partners, and internal leadership. • Highly organized, detail-oriented, and comfortable creating and maintaining process documentation. • Thrives with ambiguity and change — genuinely energized by startup pace and scale. • Bachelor's degree or equivalent professional experience; BPO/customer-service background a plus.

🏖️ Vorteile

• Medical/Dental/Vision offered to all full-time employees. • You'll work at the fastest growing cannabis startup • Well-rounded co-workers and teammates that are all striving towards the same goal. Nabis maintains a fun and energetic culture!