Senior Consultant SAP Digital Adoption & Enablement (m/w/d)

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Nagarro

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

Gegründet 1996

🤝 B2B

🏢 Unternehmen

B2B • Enterprise • Technology Consulting

Nagarro ist ein weltweit führendes Unternehmen im Bereich digitales Engineering und Technologieberatung. Das Unternehmen unterstützt Kunden dabei, innovative, digital-first Unternehmen zu werden, indem es Technologie nutzt, um geschäftliche Durchbrüche zu erzielen. Bekannt für seine unternehmerische Agilität und seinen CARING-Ansatz bietet Nagarro ein breites Spektrum an Dienstleistungen, darunter digitales Engineering, intelligente Unternehmenslösungen sowie Design- und Erlebnisdienstleistungen. Mit über 17. 900 Mitarbeitern in 37 Ländern arbeitet Nagarro mit Branchenführern zusammen, um die Digitalisierung und technologiegetriebene Innovationen zu beschleunigen.

Beschreibung

• Development and implementation of change strategies in transformation projects – ideally in the context of SAP, with a focus on sustainable user adoption. • Translation of change objectives into structured enablement and adoption concepts across systems, processes, and user groups. • Conception, coordination, and hands‑on implementation of Digital Adoption Platforms (e.g. WalkMe, Whatfix, Userlane), including the creation and quality assurance of in‑app assets (walkthroughs, tooltips/SmartTips, hotspots, contextual help). • End‑to‑end enablement responsibility: target group segmentation, content lifecycle management, testing & go‑live coordination, as well as evaluation of adoption KPIs (e.g., usage, completion, reduction of support requests). • Conceptual introduction, operation, and continuous improvement of learning solutions in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning). • Design of modern and future‑oriented enablement and learning approaches, including AI‑supported personalization and learning analytics. • Consideration of user experience and accessibility (WCAG) standards in learning content and in‑app guidance concepts. • Execution of stakeholder analyses, alignment workshops, targeted communication initiatives, and enablement sessions (German/English). • Close collaboration with HR development, IT, and business units, including contribution to governance for enablement content, quality standards, and translations.

🎯 Anforderungen

• Several years of experience in Organizational Change Management within technology‑ or ERP‑driven transformation projects (ideally SAP), with a strong focus on user adoption. • Experience in the conception and operational use of Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane), including responsibility for productive in‑app guidance content. • Participation in at least one end‑to‑end enablement or adoption initiative, from change concept through rollout to evaluation of adoption KPIs. • Practical experience in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning). • Familiarity with change management methodologies (ADKAR, Prosci, Kotter) and instructional design, combined with a pragmatic, implementation‑oriented mindset. • Strong communication skills, empathy, and confidence in stakeholder interaction; very good German and English skills. • Interest in modern enablement and learning approaches, including AI‑supported concepts, UX, and accessibility (WCAG).

🏖️ Vorteile

• 30 days of paid vacation • Internal and external training opportunities • MyN – Nagarro Employee Share Program • Attractive company car and company bicycle arrangements • Company-funded accident insurance policy • Modern office space at central locations with high-tech equipment • Sports programs • Access to the corporate benefits portal • Free fruit and drinks • Plenty of room for innovation in a high-growth environment with the latest technologies and products. • Flache Hierarchien und einen langfristigen, stabilen Arbeitsplatz mit ansprechenden Entwicklungsmöglichkeiten.