PSC Manager

🕒 vor 1 Monat

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Natera

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 2004

🏥 Gesundheitswesen

🧬 Biotechnologie

⚕️ Krankenversicherung

Healthcare • Biotechnology • Healthcare Insurance

Natera ist ein weltweit führendes Unternehmen in der Technologie der zellfreien DNA-Tests, das sich auf nicht-invasive genetische Tests und Diagnostik spezialisiert hat. Die innovativen Lösungen des Unternehmens konzentrieren sich auf Bereiche wie pränatales Screening, Krebstestung und Überwachung von Organtransplantationen. Durch den Einsatz fortschrittlicher Bioinformatik und DNA-Analysen bietet Natera medizinischen Fachkräften und Patienten entscheidende Informationen, um fundiertere medizinische Entscheidungen treffen zu können.

Beschreibung

• Verifies test requisitions by comparing information with orders and requisition documentation; brings discrepancies to the attention of Natera product management leadership. • Verifies patient by reading patient identification. • Obtains blood specimens by performing venipunctures and finger sticks. • Maintains specimen integrity by using aseptic technique, following Natera procedures; observes isolation procedures. • Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed in Natera provided system. • Maintains quality results by following Natera procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes reporting KPIs to product management leadership on biweekly basis. • Maintains safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations. • Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarification; notifying internal Natera team of unresolved orders. • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. • Enhances Natera’s phlebotomy reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire. • Report any SPI or CAPA or NCR issues to internal Natera product management leadership team. • Assists with managing all phlebotomy equipment associated with the establishment and running of the patient service center, may require heavy lifting of up to 50 pounds of supplies. • May require reimbursable travel for stocking of supplies. • May include onboarding, training, and retraining of individual phlebotomists, as deemed necessary to support volume increases. • Assists with managing Patient Service Center vendors. • Assists with phlebotomy program management: Monitor distribution and claiming of blood draws, Monitor customer feedback, Manage small escalations as needed. • Manage scheduling issues. • Ensure continued and open communication regarding ongoing draw statuses. • General phlebotomy knowledge for PSC’s location (per state regulations).

🎯 Anforderungen

• Minimum of 5 years of phlebotomy experience. • 5+ years high-level customer care experience. • Managing/supervising phlebotomy operations and teams experience preferred. • BS/BA degree (preferred). • High School Diploma (or equivalent) required. • Phlebotomy Certification (or equivalent) preferred, except where regulatory regulations are mandated depending upon state. • Previous financial and budgetary experience preferred. • Bilingual language skills preferred.

🏖️ Vorteile

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. • Free testing for Natera employees and their immediate families. • Fertility care benefits. • Pregnancy and baby bonding leave. • 401k benefits. • Commuter benefits. • Generous employee referral program.