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Quality Assurance Analyst I – Payments

🕒 vor 3 Monaten

🗻 New Hampshire, Texas – Remote

infoinfo

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

🔧 QA-Ingenieur (Qualitätssicherung)

🚫👨‍🎓 Kein Abschluss erforderlich

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Neumo, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 3 Monaten

Noch offen auf der Website von Neumo. Geprüft vor 8 Stunden.

Logo of Neumo

Neumo

1001 - 5000 Mitarbeiter

🏛️ Regierung

☁️ SaaS

💳 Fintech

Government • SaaS • Fintech

Neumo ist ein auf den öffentlichen Sektor spezialisierter Cloud-Software-Anbieter, der Automations- und Transaktionsplattformen für staatliche und lokale Behörden bereitstellt. Die Produktpalette umfasst Lösungen für Steuereinnahmen und Lizenzeinhaltung, DMV-Systeme und -Kioske, Fallmanagement in Gerichts- und Justizsystemen, Zahlungs- und Einzugsverfahren, Grundbuch- und Personenstandsdaten, Identitätsüberprüfung, eSignaturen, Berichtswesen/Analyse und verwaltete IT-Lösungen. Neumo wird von über 4. 500 städtischen, regionalen, staatlichen und bundesweiten Behörden in Nordamerika vertraut, wobei das Unternehmen rund 900 Millionen Transaktionen verarbeitet und etwa 44 Milliarden USD an Einnahmen für bediente Gemeinden einzieht. Das Ziel des Unternehmens ist es, bürgerorientierte Verwaltungsdienste durch Self-Service-Lösungen, integrierte Zahlungsfunktionen und eine einheitliche Cloud-Plattform zu modernisieren.

Beschreibung

• Create test documentation and perform end-to-end testing for the payments platform • Build and execute automated test cases for web and API layers and identify opportunities to automate terminal testing • Translate business requirements and payment processes into test requirements and configuration settings • Identify program and project risks affecting transaction accuracy, funds movement, and data security, and implement mitigation strategies • Create test strategies covering functionality, performance, reliability, and payment industry requirements • Collaborate with team leads and engineering resources to plan testing across web, API, and terminal layers • Execute full transaction-lifecycle testing from terminal card presentment through processor response, settlement, reporting, and reconciliation • Test terminal entry methods, PIN entry, receipts, error handling, connectivity loss, offline/store-and-forward modes, power interruption, firmware, and application updates • Perform API testing of payment, webhook, and reporting endpoints, including request/response accuracy, error codes, and idempotency • Verify merchant portal, hosted checkout, and admin tools across browsers and devices • Orchestrate testing across environments, test cards, sandbox and processor simulators, and device fleets • Record, log, and track defects with reproduction steps, logs, and transaction IDs; coordinate resolutions with development and functional leads • Assess test results and document discrepancies in transaction amounts, statuses, fees, and settlement data • Support certification and compliance testing, including card brand, EMV, acquirer/processor, and PCI-related requirements • Own a QA workstream or product line throughout the project life cycle • Maintain the device test lab, including terminals, peripherals, test cards, and firmware versions • Participate in daily engineering meetings and report status to teammates and management • Assist the in-house support team with merchant, partner, and internal-staff escalations; troubleshoot transactions, terminals, reports, and data • Present product expertise in training and implementation environments • Perform other duties as assigned • Work in an office setting and may spend time in a device test lab handling payment terminals and peripherals

🎯 Anforderungen

• 2–5 years of experience in a QA role • Experience with system, integration, and user acceptance testing • Experience creating test plans, documentation, and executing tests across multiple development deliverables • Experience testing web applications and REST APIs (e.g., Postman or similar tools) • At least 2 years of Azure Table or relevant database experience, including querying transaction data to validate results • Preferred: experience in payments, fintech, or financial services • Preferred: experience testing POS terminals or other physical devices (e.g., Verifone, Ingenico, PAX) • Preferred: familiarity with EMV, contactless standards, card brand certification, ISO 8583, or payment gateway and processor integrations • Strong understanding of end-to-end payment flows, including authorization, settlement, chargebacks, refunds, and reconciliation • Working knowledge of tokenization, encryption, PCI DSS, and secure testing practices for sensitive cardholder data • Knowledge of business systems and infrastructure, including networks, terminal connectivity, and device management • Well-versed in test automation, end-user desktop tools, and information security • Excellent problem-solving and communication skills • Ability to work independently and as a contributing member of a team • Must be able to remain in a stationary position for most of the day • Constantly operates a computer and other office productivity machinery • Occasionally handles, sets up, and moves payment terminals and related hardware

🏖️ Vorteile

• Competitive benefits and compensation package • Equal Opportunity Employer

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