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Clinical Growth Support Manager

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

📈 Growth-Marketing-Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von NeuroFlow, nicht über eine Jobbörse

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Logo of NeuroFlow

NeuroFlow

51 - 200 Mitarbeiter

Gegründet 2016

🏥 Gesundheitswesen

⚕️ Krankenversicherung

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

NeuroFlow ist ein Gesundheits- und Technologieunternehmen, das sich auf Lösungen im Bereich der Verhaltensmedizin spezialisiert hat. Ihre Plattform nutzt KI und Datenanalysen, um Verhaltensgesundheitsrisiken in verschiedenen Bevölkerungsgruppen zu identifizieren und zu managen, einschließlich Militärangehöriger und Veteranen. Die Technologie von NeuroFlow unterstützt Anbieter, Gesundheitspläne und Regierungsbehörden, indem sie Erkenntnisse zur Verhaltensmedizin in Versorgungsstrategien integriert. Sie bieten Werkzeuge zur Suizidprävention, integrierter Versorgung und Bevölkerungsdatenauswertung, um die Ergebnisse zu verbessern und Kosten zu senken, indem Verhaltensgesundheitsrisiken vorhersehbarer und beherrschbarer gemacht werden.

Beschreibung

• Design and deliver clinical product demonstrations tailored to care management teams, medical directors, and health plan executives • Partner with sales on discovery calls to identify clinical pain points and translate them into demo stories and scripted patient journeys • Configure and maintain demo environments with realistic clinical data, caseloads, and workflows • Serve as the clinical subject matter expert in sales conversations, RFP responses, and client presentations • Manage relationships with senior clinical and executive stakeholders • Identify market and client feedback patterns and drive clinical positioning priorities with product and marketing • Mentor sales and implementation colleagues on clinical workflows and demo best practices • Establish credibility and build relationships with healthcare stakeholders as a clinical workflow subject matter expert • Conduct organizational readiness assessments • Identify opportunities and challenges for prospective and existing clients • Develop and refine clinical workflows aligned with client goals • Lead ROI analyses using quality metrics and value-based care considerations • Translate complex clinical concepts for diverse stakeholder audiences • Develop user-centered collateral with marketing, including one-pagers, case studies, workflow guides, and campaign content • Review marketing and sales materials for clinical accuracy • Translate product capabilities into benefit language for navigators, case managers, members, and patients • Guide clients from sale through implementation using clinical best practices • Develop and lead clinical training sessions for staff and providers • Collaborate with healthcare teams on data-driven quality improvement initiatives • Consult on evidence-based practices and clinical guidelines • Identify opportunities for program expansion based on outcomes data • Support clients in measuring and demonstrating clinical impact using performance metrics and caseload reports

🎯 Anforderungen

• Master's degree in Social Work, Counseling, Psychology, or related behavioral health field • Active clinical license or certification (LCSW, LPC, LMFT, CCM, PhD, PsyD) • Minimum 5 years of clinical experience in behavioral health, with preference for integrated care settings • Direct experience working inside a health system or a health plan as a care navigator, care manager, or case manager • Knowledge of evidence-based practices for mental health and substance use disorders • Understanding of healthcare quality metrics and value-based care models • Deep knowledge of electronic health records and how care teams use them to drive efficient, effective clinical workflows • Willingness to travel up to 10% for client demos, conferences, and onsite meetings • High comfort in complex, multi-stakeholder buying environments • Skilled at developing differentiated messaging and tools for economic buyers, champions, and technical evaluators • Strong storytelling instincts and ability to distill complicated clinical and operational value into simple, economic narratives • Preferred: Experience with Collaborative Care Model (CoCM) or other integrated behavioral health models • Preferred: Background in healthcare consulting, training, or implementation • Preferred: Knowledge of healthcare reimbursement models, including Medicare/Medicaid billing • Preferred: Experience with quality improvement methodologies • Preferred: Project management skills or certification • Preferred: Previous experience in a healthcare technology environment • Preferred: Experience in a pre-sales, sales engineering, or solutions consulting role at a healthcare technology company • Preferred: Experience collaborating with marketing on clinical content, collateral, or campaign messaging • Ability to act in accordance with NeuroFlow’s Information Security Policies and execute organizational security processes • HIPAA-compliant handling of organizational assets and security responsibilities

🏖️ Vorteile

• Flexible work schedule • Unlimited PTO • Physical and mental wellness benefits • Medical coverage • Parental leave • 401K • Company-sponsored events • Referral program • Onsite gym • Dog friendly office • Snacks in the office • Commuter benefits • Onsite massages

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