Senior Account Manager, Client Engagement

🔥 vor 22 Stunden

🗣️🇺🇸🇬🇧 Englisch erforderlich

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New Engen

201 - 500 Mitarbeiter

Gegründet 2016

📣 Marketing

📱 Medien

🤝 B2B

💰 Private Equity Round - New Engen im 2021-12

Marketing • Media • B2B

New Engen ist eine kreativ geleitete Digital-Marketing-Agentur, die Marken dabei unterstützt, leistungsstarke Strategien für Medien, Creator, Handel und Content zu erstellen, zu aktivieren, zu messen und zu skalieren. Die Agentur kombiniert kreative Dienstleistungen, Mediaeinkauf, Influencer- und Creator-Programme, Affiliate-Marketing, Messung und datengesteuerte Erkenntnisse sowie Technologien, um den Marketing-Einfluss über die gesamte Customer Journey hinweg zu steigern. New Engen bedient Kunden aus vielen Branchen (Beispiele: Altra, arrae, OREO, Coca-Cola) und betont messbare Ergebnisse wie reduzierte Kundenakquisitionskosten, höhere Klickraten, generierte Warenkorbwarenwerte und großes Engagement-Volumen. Das Unternehmen betreibt mehrere US-Büros (Seattle HQ, Nordwest-Arkansas, Manhattan Beach, NYC) und positioniert sich um die Integration von Inhalten und Medien mit einer erkenntnisgetriebenen Engine, um Leistung zu maximieren und zu messen.

Beschreibung

• Own the operational delivery of multiple influencer marketing programs from RFP through campaign wrap-up • Manage timelines, coordinate cross-functional workstreams, and ensure campaigns are delivered on time, on budget, and aligned with client expectations • Serve as the primary day-to-day client contact and provide strategic recommendations and proactive communication • Manage client requests, navigate questions, and keep clients informed throughout campaigns • Partner with Strategy, Creator Operations, Media, Analytics, and Engagement teams to coordinate execution • Anticipate needs, remove roadblocks, and keep projects moving with clarity and accountability • Develop project timelines, manage campaign workstreams, coordinate creator operations handoffs, and facilitate media setup • Ensure campaign documentation is accurate, complete, and actionable • Lead campaign recap presentations and identify opportunities for future success • Support and coach Associate Account Managers and improve team workflows and best practices

🎯 Anforderungen

• 4–6 years of experience in account management, campaign management, project management, or client services within an agency, influencer marketing, or digital marketing environment • Experience managing multiple client accounts and complex, cross-functional marketing campaigns simultaneously • Exceptional organizational and project management skills • Ability to manage competing priorities in a fast-paced environment • Strong written and verbal communication skills • Confidence leading client conversations and presenting recommendations • Experience coordinating work across strategy, creative, media, analytics, and production • Familiarity with influencer marketing workflows, including creator sourcing, contracting, content approvals, and campaign execution • Strong problem-solving skills and ability to proactively identify risks and develop solutions • Collaborative mindset and passion for building strong relationships across teams • Bonus: Experience with influencer marketing platforms and creator management tools • Bonus: Experience with project management platforms such as Asana, Monday.com, Jira, or similar • Bonus: Experience supporting integrated campaigns across paid social, influencer, and digital media • Bonus: Familiarity with campaign reporting, measurement, and performance analysis

🏖️ Vorteile

• Remote or hybrid work environment with flexible hours • Unlimited PTO + company holidays • Comprehensive medical, dental, vision, and disability coverage • Life & AD&D insurance • 401(k) with company match • Paid parental leave & family support • Pet care perks & insurance • Learning & career development programs • Commuter & transit benefits • Exclusive employee discounts

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