Platform Engineer

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Nexcess

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 2000

🤝 B2B

☁️ SaaS

🛍️ eCommerce

B2B • SaaS • eCommerce

Nexcess ist ein Anbieter von verwaltetem Webhosting, der leistungsoptimierte Hosting- und Cloud-Dienste für Websites und Online-Shops bereitstellt. Das Unternehmen ist bekannt für Managed WordPress, WooCommerce und Magento Hosting sowie für Werkzeuge, die auf Agenturen, Entwickler und Online-Händler abzielen. Die Website des Unternehmens nutzt Sicherheits- und Analysetools (Cloudflare, HubSpot, Google Analytics, FullStory, 6sense usw. ), was den Fokus auf sichere, hochleistungsfähige Webplattformen und Kunden-/Marketinganalysen widerspiegelt.

Beschreibung

• Diagnose and resolve complex application and infrastructure issues, delivering timely and accurate solutions in a collaborative environment • Design, implement, and support engineered solutions, platform services, and mission-critical systems • Partner with customers and internal stakeholders to design solutions that meet functional, technical, and operational requirements • Serve as an escalation point for advanced technical issues in alignment with team support policies • Contribute technical expertise to cross-functional initiatives and interdepartmental projects • Collaborate with third-party vendors to support and integrate key technologies • Develop and maintain clear, scalable documentation for systems, products, and engineered solutions • Facilitate knowledge sharing through training, documentation, and informal mentorship • Participate in incident response, root cause analysis, and continuous improvement efforts • Monitor, maintain, and audit software licensing and system compliance where applicable • Support internal and external audits (e.g., licensing, security, compliance) as required • Stay current on emerging technologies, platforms, and best practices to inform solution design and modernization efforts

🎯 Anforderungen

• 4+ years of experience in systems engineering, infrastructure, or platform-focused roles • Bachelor’s degree in a related field or equivalent practical experience • Advanced experience administering and supporting server operating systems (Linux, Windows, macOS, or a combination) • Strong background in identity management, directory services, and authentication systems • Experience supporting database platforms and high-availability or fault-tolerant architectures • Proficiency in scripting and automation for systems management (e.g., PowerShell, Bash, Python, or similar) • Strong troubleshooting skills across applications, operating systems, and infrastructure layers • Experience with issue tracking and project management tools (e.g., Jira or equivalent) • Familiarity with version control systems (e.g., GitHub, GitLab, Bitbucket, or similar) • Previous experience with large scale virtualization platforms (VMware,Openstack,Nutanix, etc.) • Proven ability to balance customer needs with operational stability and best practices • Ability to work independently on project-based work while collaborating effectively across teams • Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly.

🏖️ Vorteile

• Flexible work arrangements • Professional development