E-Commerce Manager

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NFPA

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 1896

📚 Bildung

Safety • Education • Research

Die NFPA ist die National Fire Protection Association, eine globale Organisation, die sich der Beseitigung von Tod, Verletzungen und Sachschäden durch Brand, Elektrizität und damit verbundene Gefahren widmet. Seit über 125 Jahren entwickelt und verbreitet die NFPA Hunderte von Konsenskodizes und -standards, die darauf abzielen, die Möglichkeit und Auswirkungen von Bränden und anderen Risiken zu minimieren. Diese Dokumente werden von Experten aus der ganzen Welt entwickelt und gewährleisten ein einheitliches Sicherheitsniveau. Neben der Bereitstellung von Kodizes und Standards bietet die NFPA Schulungen, Zertifizierungen und Bildung für Fachleute an, um deren Wissen und Fähigkeiten im Bereich Sicherheit zu erweitern. Die Organisation engagiert sich zudem aktiv in der öffentlichen Aufklärung und Forschung, um kontinuierlich neue Sicherheitsfragen weltweit anzugehen.

Beschreibung

• Lead and manage the e-Commerce and Marketing Activities on Amazon store for NFPA • Drive and execute strategies to increase global sales and brand visibility and brand protection on Amazon Marketplace and potentially other E-Commerce channels. • Create and optimize product listings, ensuring they are continually assessed for SEO improvements (structure, keyword placement, imagery, etc.) and in compliance with Amazon’s guidelines. • Identify opportunities for increased NFPA brand visibility across the Amazon Marketplace and take initiative to work with Creative team and other key stakeholders to move them forward. • Develop and maintain relationships with individuals at Amazon and escalate address issues that arise. • Monitor and analyze key performance metrics, such as page views, buy box percentage, customer reviews, and sales to identify areas of improvement. • Work collaboratively with others in the organization and our external partners to address counterfeit products and all account health announcements and issues that appear on Amazon marketplace. • Collaborate across departments (i.e. marketing, customer support, legal etc.) to ensure a seamless end-to-end customer experience. • Implement and manage Amazon advertising campaigns: Sponsored Store, Sponsored Products and display advertising campaigns. • Implement and optimize promotions strategies, including bundles and other promotions as may be requested from time to time by the business leader. • Stay informed about industry trends, Amazon policies, and competitor activities to proactively adjust strategies. • Manage inventory levels, forecasting and replenishment to avoid stockouts or overstock situations and to avoid co-mingling of product with other sellers’ product. • Resolve customer issues promptly and wholistically and promote a positive brand image. • Generate and deliver monthly and quarterly reporting on sales, buy box percentage, ad performance, takedowns reported through RAV tool, etc. and provide analysis for improvement. • Evaluate additional eCommerce channels, and determine market potential for new distribution channels.

🎯 Anforderungen

• 3 or more years of related experience • Bachelor’s degree or equivalent required, degree in Marketing or Communications preferred • Proven experience in e-commerce management, with a focus on Amazon • Strong understanding of Amazon’s platform, algorithms, and best practices • Proficient in data analysis and using tools like Helium10 and Amazon Seller Central Analytics • Experience with Amazon advertising tools, including Sponsored Products and Sponsored Stores • Possesses excellent verbal and written communication skills with the ability to interact professionally with diverse groups and individuals at varying levels of authority • Exceptional problem-solving skills, strong analysis, clear and direct communication • Familiarity with e-commerce tools and software, such as Netsuite • Knowledge of SEO and its application in an e-commerce context • Has a “can do” attitude and shows initiative while working collaboratively in a team environment. • Exhibits agility and performs well in an environment where the “unexpected” is routine, adapting to rapidly changing circumstances and guidance • Handles multiple projects, prioritizes and seamlessly switches between tasks and swiftly troubleshoots to resolve problems that may arise. • Demonstrates meticulous attention to detail, checking and rechecking work • Detail oriented with strong project management, planning and organization skills.

🏖️ Vorteile

• Comprehensive benefits