DevOps Engineer – Night Shift

🕒 vor 2 Monaten

🇬🇧 Vereinigtes Königreich – Remote

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

⛑ DevOps- und Site Reliability Engineer (SRE)

🇬🇧 UK-Skilled-Worker-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit UK-Skilled-Worker-Visa gesponsert.

👻 Geisterscore 17%

Was es bedeutet: wie wahrscheinlich diese Stelle offen bleibt, ohne dass aktiv eingestellt wird.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

Jetzt Bewerben

Ähnliche Remote-Jobs finden

E-Mail-Benachrichtigung für neue Jobs einrichten

📊 Überprüfen Sie Ihre Lebenslauf-Bewertung für diese Stelle

Verbessern Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie Ihre Lebenslauf-Bewertung vor der Bewerbung überprüfen.

Lebenslauf hochladen

NICE

WebsiteLinkedInAlle Stellen

5001 - 10000 Mitarbeiter

Gegründet 1991

☁️ SaaS

🤖 Künstliche Intelligenz

📡 Telekommunikation

SaaS • Artificial Intelligence • Telecommunications

NICE ist ein führender Anbieter von KI-gestützten Automatisierungslösungen für den Kundenservice und verwandelt Contact Center in erstklassige Customer-Experience-Zentren. Die Plattform CXone Mpower bietet eine durchgängige Automatisierung von Service-Workflows und integriert menschliche und KI-Agenten, um effiziente und personalisierte Kundeninteraktionen zu ermöglichen. Das Portfolio von NICE umfasst AI for Customer Experience, digitale und Self-Service-Lösungen, Workforce Engagement und -Management sowie vollständige cloudbasierte Contact-Center-Plattformen. NICE gilt als führend in der Contact Center as a Service (CCaaS)-Branche und stellt Tools für höhere operative Effizienz, mehr Mitarbeiterengagement und gesteigerte Kundenzufriedenheit bereit.

Beschreibung

• Design, build, and maintain continuous integration and continuous delivery (CI/CD) pipelines for rapid, quality-assured deployment of software deliverables • Build and manage Infrastructure as Code (IaC) using tools such as CloudFormation, Ansible, Terraform, Chef, or Puppet • Manage day-to-day operations of release pipelines, build tools, artifact repositories, and source control systems • Coordinate build and release activities with engineering, QA, product, and other stakeholders across the organisation • Identify, research, and prototype new technologies and practices to continuously improve DevOps processes and team efficiency • Maintain and upgrade DevOps systems in both production and non-production environments on an ongoing basis • Proactively monitor infrastructure and application health — including CPU, memory, file systems, databases, batch jobs, and network performance — and respond swiftly to anomalies • Identify and resolve operational issues including infrastructure failures, batch processing errors, network disruptions, and client data feed problems • Troubleshoot and respond to production downtime, performance degradation, and security-related incidents in a timely, structured manner • Perform end-to-end operational duties covering application server health, service availability, and platform integrity in accordance with documented processes and runbooks • Review and manage client service request tickets in adherence to defined SLAs, ensuring accountability and timely resolution • Provide on-call off-hour support as part of a structured rotation, including during non-prime and weekend shift windows as required • Maintain complete and accurate operational documentation including incident tracking, change logs, and runbooks • Produce metric reports and regular productivity/status updates for internal stakeholders and management • Communicate proactively and clearly — both written and verbal — with internal teams, leadership, and customers on a daily basis • Liaise with management to share feedback on existing and new processes, methodologies, best practices, and technology changes • Work efficiently under pressure to meet tight deadlines while maintaining the professionalism, accuracy, and consistency expected in a high-availability environment • Demonstrate a high level of individual accountability and deliver service and support that consistently exceeds client expectations

🎯 Anforderungen

• Bachelor's degree in Computer Science, Information Technology, Business Information Systems, or a related field (or equivalent practical experience) • 2+ years of combined experience in application/production support, cloud operations, and/or software DevOps engineering in a high-availability SLA environment • Demonstrated experience working as a contributor on a software engineering or platform team • Strong proficiency with Linux and Unix environments; working knowledge of Windows Server administration • Experience writing scripting languages — Python, PowerShell, and/or Perl — for automation, monitoring, and tooling • Experience with distributed source control systems, preferably GitHub or BitBucket • Solid understanding of application server technologies including Tomcat and SSH-based remote management • Database experience with one or more of: SQL Server, Oracle, or MySQL — including querying, performance tuning, backup/restore, and lifecycle management • Experience with application debugging, performance analysis, and scalability assessment • Familiarity with standard application security compliance and best practices • Knowledge of fault detection, RCA (Root Cause Analysis), and structured resolution processes • Experience with Amazon Web Services (AWS) — core services for compute, storage, networking, and monitoring

🏖️ Vorteile

• Join an ever-growing, market-disrupting, global company • Teams work in a fast-paced, collaborative, and creative environment • Endless internal career opportunities across multiple roles, disciplines, domains, and locations