Technical Solutions Consultant

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Nightfall AI

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2018

🔒 Cybersecurity

🤖 Künstliche Intelligenz

☁️ SaaS

💰 €40.000.000 Series B - Nightfall im 2022-08

Cybersecurity • Artificial Intelligence • SaaS

Nightfall AI ist eine KI-native Data-Loss-Prevention (DLP)-Plattform, die die Offenlegung und Exfiltration sensibler Daten über SaaS-Anwendungen, Endpunkte, Browser, E-Mail und generative KI-Tools verhindert. Das Unternehmen kombiniert LLMs, Modelle der Computer Vision und KI-gesteuerte Datenherkunft, um Geheimnisse, PHI, PCI, PII und andere vertrauliche Inhalte in Echtzeit zu erkennen und zu blockieren. Es bietet eine automatisierte Problemlösung und konsistente Richtlinieneinhaltung. Nightfall wird als SaaS-Plattform mit API-Integrationen, schlanken Agenten und Browser-Plug-ins bereitgestellt und richtet sich an Unternehmen, die eine autonome, hochpräzise Schutzmaßnahme gegen Insider-Risiken, Shadow-AI-Lecks und ausgeklügelte Exfiltrationsversuche suchen.

Beschreibung

• Lead customer deployments and onboarding engagements, including endpoint rollout, SaaS integrations, policy configuration, and detector setup. • Design and implement custom policies and detectors aligned to customer use cases and compliance requirements. • Deliver administrator training, investigation workshops, and enablement sessions. • Build and support custom technical solutions, including API integrations, SIEM/SOAR connectors, migrations, and one-off configuration work. • Install, configure, and integrate the Nightfall platform within complex customer environments, including access controls and encryption. • Perform policy tuning, performance optimization, and capacity planning as customer environments evolve. • Conduct recurring health checks to reduce alert noise, improve detection accuracy, and maintain long-term deployment health. • Act as a senior escalation point for complex or high-severity technical issues, owning problems through resolution. • Troubleshoot advanced issues related to policy logic, false positives/negatives, integrations, and AI-driven detections. • Partner closely with Engineering and Product to diagnose issues, provide clear repro steps, and drive platform improvements. • Collaborate with Customer Success, Sales, and Solutions Engineering to support adoption, renewals, and expansion.

🎯 Anforderungen

• 4+ years of experience in a Technical Support, Professional Services, Solutions Consultant, or Customer Engineering role in B2B SaaS. • Hands-on experience with security or data platforms such as DLP, SIEM, SOAR, CASB, or cloud security solutions. • Strong troubleshooting skills and comfort working with APIs, integrations, logs, and SaaS/cloud architectures. • Ability to communicate complex technical concepts clearly to security, IT, and engineering stakeholders. • Experience managing multiple customer engagements or projects concurrently. • Strong written and verbal communication skills and a customer-first mindset. • Nice to Have • Experience with AI/ML-driven security tools or data classification platforms. • Familiarity with AWS, GCP, or Azure environments. • Experience working in a high-growth or startup environment.

🏖️ Vorteile

• Employee compensation will be determined based on interview performance, level of experience, specialization of skills, and market rate.