Enterprise Solutions Engineer, EMEA Channel

🕒 vor 1 Monat

🇬🇧 Vereinigtes Königreich – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💻 Lösungsingenieur

👻 Geisterscore 13%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

Cloud

DNS

Firewalls

ITSM

Linux

MacOS

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NinjaOne

1001 - 5000 Mitarbeiter

☁️ SaaS

🔒 Cybersecurity

🤝 B2B

SaaS • Cybersecurity • B2B

NinjaOne ist eine automatisierte, cloud-native Endpoint-Management-Plattform, die Remote-Überwachung und -Verwaltung (RMM), Patch-Management, Mobile-Device-Management (MDM), Backup, Remote-Zugriff und einheitliches Reporting für MSPs und IT-Abteilungen bietet. Das SaaS-Produkt verwendet einen einzelnen leichtgewichtigen Agenten und eine zentrale Konsole zur Verwaltung von Windows, macOS, Linux, Servern, VMs und mobilen Geräten. Es umfasst sicherheitsorientierte Funktionen (autonomes Patching, verschlüsselte Backups, FedRAMP- und SOC-Compliance) sowie Integrationen und APIs zur Rationalisierung von IT-Operationen und zur Automatisierung von Workflows.

Beschreibung

• Own the full pre-sales technical experience for Enterprise Partners, Channel, MSPs, and Customers • Deliver product demonstrations, architecture design, and key customer engagements to drive deal success • Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums • Support technical content review and alignment within RFPs and RFIs • Partner with Training and Customer Success teams to accelerate time-to-value and long-term adoption • Serve as a strategic link between Sales and Product by surfacing feedback, identifying feature gaps, and influencing roadmap direction • Build and maintain reusable technical assets, including lab environments, demo flows, battlecards, and scripts • Collaborate with Account Executives and Sales Leadership to drive growth and align technical value with business goals • Help shape the Enterprise SE function as a founding team member through playbooks, processes, and cross-functional alignment • Travel approximately 50% for strategic customer meetings, industry events, and team collaboration

🎯 Anforderungen

• Proficiency in Windows environments, including registry, services, and performance troubleshooting • Familiarity with Linux/macOS systems and basic command-line troubleshooting • Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections • Hands-on experience with ITSM platforms and endpoint lifecycle management • Scripting experience in PowerShell, Bash, and/or VBScript preferred • Comfortable navigating complex IT ecosystems and integrating with existing infrastructure • Experience with Salesforce, Jira, Highspot, or equivalent systems required • 5+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers • Deep domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms • Technical background such as TAM, Support, or Systems Engineer • Strong communication skills and executive presence • Ability to tailor messaging for admins, architects, and senior business stakeholders • Understanding of how IT teams evaluate, implement, and scale solutions • Knowledge of legacy platform limitations and unified, modern alternatives • High emotional intelligence, technical credibility, and customer-first mindset • Ability to operate well in ambiguity and scale people, processes, and tools • Bachelor’s degree preferred but not required • Technical certifications such as CISSP, Security+, or cloud architecture are a plus • Fluent English required • Additional fluent German or French is a plus • Not eligible for Visa sponsorship

🏖️ Vorteile

• Flexible working hours with remote office options • AXA Private Medical Insurance (PMI) • Gym membership discount • Employee Assistance Programme (EAP) • Second Opinion Service • Working Body Service • Canada Life Benefit • Group Income Protection • WeCare virtual services • Lifeworks App with discounts and cashback • Professional and personal development opportunities • Renowned training platform • Competitive compensation • Collaboration with a curious, kind, international and intercultural workforce

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