Product Manager – Core Platform

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🕒 vor 4 Monaten

🗣️🇺🇸🇬🇧 Englisch erforderlich

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NinjaOne

1001 - 5000 Mitarbeiter

☁️ SaaS

🔒 Cybersecurity

🤝 B2B

SaaS • Cybersecurity • B2B

NinjaOne ist eine automatisierte, cloud-native Endpoint-Management-Plattform, die Remote-Überwachung und -Verwaltung (RMM), Patch-Management, Mobile-Device-Management (MDM), Backup, Remote-Zugriff und einheitliches Reporting für MSPs und IT-Abteilungen bietet. Das SaaS-Produkt verwendet einen einzelnen leichtgewichtigen Agenten und eine zentrale Konsole zur Verwaltung von Windows, macOS, Linux, Servern, VMs und mobilen Geräten. Es umfasst sicherheitsorientierte Funktionen (autonomes Patching, verschlüsselte Backups, FedRAMP- und SOC-Compliance) sowie Integrationen und APIs zur Rationalisierung von IT-Operationen und zur Automatisierung von Workflows.

Beschreibung

• Help define and evolve the vision for NinjaOne’s core endpoint management capabilities, ensuring we continue to lead the market in functionality, usability, innovation and flexibility. • Contribute to and own key parts of the core platform roadmap. • Evaluate opportunities, set priorities, and make trade-offs that deliver the most value to customers and the business. • Drive product direction for core features such as automations, policies, agent behaviour, configuration models, and other foundational capabilities used across the platform. • Work closely with engineering, design, support, and other stakeholders to bring new capabilities from concept to delivery, ensuring features are well-defined, usable, and solve real customer problems. • Engage with customers, MSPs, and internal teams to understand how endpoint management is used in practice. • Translate those insights into product improvements and new capabilities. • Write clear product requirements, define workflows and edge cases, and ensure features are delivered to a high standard. • Iterate based on feedback and usage data. • Ensure core platform capabilities work cohesively across NinjaOne and enable other product areas to build on top of them effectively.

🎯 Anforderungen

• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred, but not required • 5+ years of experience in IT or technical roles such as managing or working in an IT helpdesk, at an MSP, or in an internal IT team • 2+ years of Strong Product Management experience, ideally with B2B SaaS or IT management products • Solid background in operating systems or system administration, such as: Windows, macOS, or Linux administration • Endpoint management, device configuration, automation, or scripting • Experience in MSP, internal IT, or infrastructure-focused roles • Deep understanding of how IT teams manage endpoints in real-world environments. • Comfortable working closely with engineers and understanding technical concepts without needing to write production code. • Proven ability to take product features from idea to delivery and iterate based on customer feedback. • Strong written and verbal communication skills. • Data-informed decision maker who balances customer needs, product quality, and business priorities. • Able to influence and align stakeholders without formal authority. • Experience working in a collaborative, multi-PM environment is a plus.

🏖️ Vorteile

• medical, dental, and vision insurance • 401(k) plan • unlimited PTO • opportunity for growth and advancement

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