Senior Manager, Customer Education

🕒 vor 21 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

👔 Manager

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Noah Medical

201 - 500 Mitarbeiter

Gegründet 2018

🏥 Gesundheitswesen

🏭 Fertigung

⚕️ Krankenversicherung

💰 €150.000.000 Series B im 2023-04

Healthcare • Manufacturing • Healthcare Insurance

Noah Medical ist ein Unternehmen, das die nächste Generation der medizinischen Robotik vorantreibt, mit einem speziellen Fokus auf die interventionelle Pulmonologie. Sie haben das Galaxy System™ mit TiLT + Technology™ entwickelt, das darauf ausgelegt ist, Herausforderungen wie die CT-zu-Körper-Divergenz in medizinischen Verfahren zu überwinden. Ihre proprietäre Technologie ermöglicht Echtzeit-Aktualisierungen und Navigationsunterstützung innerhalb der Lungen, um eine frühere und sicherere Diagnose zu erreichen. Das System verwendet ein Einweg-Bronchoskop, um das Risiko von Kreuzkontaminationen zu verringern und die Effizienz der Verfahren zu verbessern. Noah Medical arbeitet mit führenden Gesundheitsfachleuten zusammen, um Lösungen zu bieten, die nahtlos mit vorhandenen medizinischen Geräten integriert werden können und die diagnostische Genauigkeit sowie die Ergebnisse der Verfahren verbessern.

Beschreibung

• Personally plan and deliver physician training programs, hands-on labs, and promotional events — modeling excellence in clinical education and commercial engagement for your team. • Hire, onboard, coach, and performance-manage Customer Education Specialists; establish clear expectations, provide real-time feedback, and build a high-performance field team. • Develop and execute a regional customer sales roadmap aligned to commercial priorities, pipeline targets, clinical validation events, centers of excellence, and physician proficiency milestones for the Galaxy System. • Coordinate and lead promotional events — from regional symposia to national conference activations — that build brand awareness, generate pipeline, and support sales objectives. • Identify, cultivate, and activate Key Opinion Leaders at the local and regional level; support KOL participation in peer-to-peer education, advisory boards, and speaking programs. • Build and maintain relationships with fellowship programs and academic medical centers; develop structured curricula to support next-generation physician training on the Galaxy System. • Represent Noah Medical at relevant thoracic, pulmonology, and oncology congresses; coordinate booth presence, hands-on labs, and scientific sessions in partnership with marketing. • Partner closely with Sales, Marketing, Clinical Affairs, and Quality & Regulatory Affairs to align education programs with commercial strategy, product launches, and product and QARA requirements. • Collaborate with internal stakeholders to develop, review, and continuously improve educational content, training tools, and program formats to reflect current clinical evidence and product instructions for use. Own execution of product demo events personally and with your team. • Track program metrics, physician engagement data, and team performance; synthesize field insights to inform commercial and education strategy at the leadership level.

🎯 Anforderungen

• Bachelor’s degree in Clinical Sciences, Life Sciences, Business, or a related field • 7+ years in medical device, diagnostics, or healthcare; robotics, capital equipment, or interventional pulmonology experience preferred • 3+ years in a clinical education, sales training, field clinical, or commercial education role within medical device or healthcare • Demonstrated experience managing or mentoring field-based teams; formal people management experience strongly preferred • Proven track record personally executing physician training programs and/or promotional events • Existing relationships within the pulmonology, thoracic surgery, or interventional oncology communities a strong plus • Willingness and ability to travel up to 75%, including weekends for conferences and hands-on education programs • Must be eligible to work in the U.S.

🏖️ Vorteile

• Competitive Salary • Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options • Equity & Bonus Program • Life Insurance (company paid & supplemental) and Disability insurance • Mental health support through medical insurance programs • Legal and Pet Insurance • 12+ paid holidays, Flexible Time Off + Sick Time • Paid parental leave • In-office snacks and beverages • In-office lunch stipend • Learning & Development Opportunities: On-demand online training and book reimbursement • Team building and company organized social and celebration events

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