Sales Development Representative, IBERIA

🕒 vor 1 Monat

🌐 Spanien, Portugal – Remote

infoinfo

⏰ Vollzeit

🟢 Junior

💵 Mitarbeiter im Sales Development (SDR)

👻 Geisterscore 12%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

🗣️🇪🇸 Spanisch erforderlich

🗣️🇧🇷🇵🇹 Portugiesisch erforderlich

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Logo of Omilia - Conversational Intelligence

Omilia - Conversational Intelligence

201 - 500 Mitarbeiter

Gegründet 2002

💼 Beratung

🛡️ Versicherung

✈️ Reisen

Consulting • Insurance • Travel

Omilia ist ein führendes Unternehmen im Bereich Conversational AI, spezialisiert auf Sprach- und Chatlösungen, die natürliche, umfassende Kundeninteraktionen ermöglichen. Die Omilia Cloud Platform bietet fortschrittliche, KI-gesteuerte Kundenservicetools, darunter Echtzeit-Unterstützung für Agenten, Sprachbiometrie zur Betrugsprävention und Datenanalysen zur Verbesserung der Kundenkenntnisse. Omilia bedient Branchen wie Finanzdienstleistungen, Versicherungen, Einzelhandel, Automobilindustrie und Reisen und konzentriert sich auf die Automatisierung des Kundenservice bei gleichzeitiger Gewährleistung einer sicheren und personalisierten Erfahrung.

Beschreibung

• Generate qualified pipeline for Omilia's IBERIA enterprise sales team through structured outbound prospecting and inbound lead qualification • Identify, engage, and qualify senior decision-makers at target enterprise accounts across Europe, the Middle East, and Africa • Convert prospect interest into discovery meetings for Account Executives • Own top-of-funnel pipeline generation for assigned IBERIA territories and meet monthly and quarterly targets • Build and execute multi-touch, multi-channel sequences across phone, email, LinkedIn, and social • Qualify inbound leads from marketing campaigns, events, content downloads, and website activity • Represent Omilia's value proposition in IBERIA prospect interactions across diverse European markets • Maintain accurate prospecting records and activity in Salesforce • Research target accounts and identify buying centres and senior decision-makers using Salesforce, LinkedIn Sales Navigator, ZoomInfo, and other intelligence tools • Conduct discovery conversations, qualify budget authority, need, and timing, and secure substantive first meetings for Account Executives • Adapt outreach to procurement cultures and business norms across assigned IBERIA markets • Partner with marketing on campaign follow-up and provide feedback on lead quality and regional relevance • Collaborate with Account Executives on territory priorities, meeting briefs, account planning, contact mapping, and engagement history • Develop working knowledge of Omilia products including OCP, miniApps, Pathfinder, CoPilot, TalkGuard, and OptimizeIQ • Maintain awareness of GDPR and the EU AI Act in enterprise AI and contact centre deployments • Track KPIs including outreach volume, connection rates, meeting booking rates, and pipeline contribution • Participate in pipeline reviews and coaching with the Sales Director • Travel within IBERIA for trade shows, industry events, and internal sales meetings, up to 10% of the time

🎯 Anforderungen

• 1–3 years of experience in a sales development, business development, or outbound prospecting role, preferably within enterprise SaaS, CCaaS, conversational AI, or B2B technology • Demonstrated track record of meeting or exceeding outbound prospecting and meeting-booking targets in a structured SDR or BDR environment • Proficiency with Salesforce CRM, LinkedIn Sales Navigator, and sales engagement platforms such as Outreach, Salesloft, or Apollo • Strong written and verbal communication skills in English, Spanish, and Portuguese • Ability to craft personalised cold outreach and hold discovery conversations with senior CX, IT, and operations decision-makers across IBERIA markets • Awareness of and sensitivity to distinct business cultures, procurement norms, and communication styles across key IBERIA markets • Organised and self-directed work style, able to manage high-volume outbound activity across multiple accounts and geographies • Genuine curiosity about enterprise technology, contact centre automation, and conversational AI • Coachable and growth-oriented, open to feedback and continuous improvement • Bachelor's degree in Business, Communications, Marketing, or a related discipline • Nice to have: Fluency in European languages such as German, French, Spanish, Italian, or Dutch • Nice to have: Prior exposure to contact centre technology, CCaaS, IVR, or conversational AI • Nice to have: Familiarity with Omilia's platform or competing platforms such as Genesys, Avaya, Nuance/Microsoft, Google CCAI, or Amazon Connect • Nice to have: Experience prospecting into large enterprise accounts across IBERIA financial services, insurance, telecommunications, or utilities verticals

🏖️ Vorteile

• Fixed compensation • Long-term employment with the working days vacation • Development in professional growth (courses, training, etc) • Being part of successful cutting-edge technology products that are making a global impact in the service industry • Proficient and fun-to-work-with colleagues • Apple gear • Equal opportunity and diverse, inclusive workplace

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