Digital Operations Coordinator

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Outsourcey

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 2024

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • IT outsourcing

Outsourcey ist eine führende Agentur für Remote-Mitarbeitervermittlung, die sich darauf spezialisiert hat, Unternehmen mit qualifizierten Offshore-Talenten zu verbinden. Sie vereinfachen den Outsourcing-Prozess für Unternehmen, von Startups bis hin zu Fortune-500-Unternehmen, indem sie flexible Personallösungen ohne langfristige Verträge oder Einrichtungsgebühren anbieten. Durch die Nutzung eines umfangreichen Netzwerks qualifizierter Fachkräfte hilft Outsourcey Kunden, Betriebskosten zu senken, während Effizienz und Skalierbarkeit verbessert werden, und stellt sicher, dass Unternehmen ihre Projektanforderungen in verschiedenen Branchen effektiv erfüllen können.

Beschreibung

• Product upload and maintenance, merchandising and categorization, implementation monitoring and reporting any site or operational issues. • Configure all online promotions to provide a seamless customer experience. • Ensure that all products are photographed, merchandised correct & effectively on the website. • Proactively work closely with Buying & Planning team to merchandise site based on weekly department sales budgets and focus areas, including Managing Director direction. • Testing, maintaining, and executing website content in line with marketing campaigns and messages across but not limited to homepages, landing pages, category pages & promotional assets. • Monitor stock levels, best sellers, category performance, onsite behavior & sales metrics. • Identify opportunities to evolve & improve sales, profit & customer experience. • Work with the merchandise teams to ensure sufficient allocations & replenishment for sales target achievement & online channel growth. • Communicate all promotional activity to relevant internal and external stakeholders. • Implementation and UAT testing on promotions and website changes or improvements. • Liaise with key stakeholders to ensure that key deadlines are met & information required for product enrichment is obtained. • Optimize SEO through keyword research, maintaining GMB, ensuring that copy written across product descriptions, category pages, landing pages, homepages are using key words and required SEO best practice. • Execute the schedule & content planning for digital marketing activity on the website. • This includes identifying content requirements for the website • Brief all asset requirements to ensure all graphics for digital the website is delivered by the Graphic Designer or external marketing agencies. • Website schedule & plan executed on time and accurately • Digital image & asset requirements identified & briefed in advance Digital Operations Coordinator | April 2026 • Seek relevant approvals from key stakeholders prior to commencing executional rollout. • Provide assets and links to any external agencies including SEM and check the accuracy of live ads, making any necessary amends. • Check and test all content is implemented accurately and make adjustments to drive performance. • Identify and recommend opportunities for Sussan digital space. • Execute all copywriting for the website as required.

🎯 Anforderungen

• Excellent verbal and written communication skills • Customer service • Relationship building skills • Solution focused and excellent decision-making skills • Time management and prioritization skills • Proactive with a high level of initiative • Ability to multitask in a high pressure & fast paced environment • Outcome driven • Retail business knowledge (ideally previous store/brand experience) • Demonstrated Retail business knowledge an advantage • Demonstrated Digital Operations experience • Customer Service/Support experience • Experience in Ecommerce platforms • Email & Social Media platform experience advantageous • Relevant tertiary qualification in Marketing and/or Digital or Short courses in Content & Digital advantageous • Intermediate Experience Systems: FranConnect (Wardrobe) SLI (eMerchandising tool) Magento (Website backend) TRS (Sales data) Google Analytics (Web data) Jira (raising web development tickets)

🏖️ Vorteile

• Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO. • Work closely with a team of industry leaders who have successfully scaled BPOs in the past. • Career growth and development opportunities.