Manager, Social & Brand Reputation Strategy

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🕒 vor 4 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

🔴 Experte

👔 Manager

👻 Geisterscore 10%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Penn Foster

Penn Foster

201 - 500 Mitarbeiter

📚 Bildung

👥 B2C

🤝 B2B

Education • B2C • B2B

Penn Foster ist eine Online-Karriere-Schule und Hochschule mit Akkreditierung, die selbstgesteuerte, karriereorientierte Diplome, Zertifikate, Associate- und Bachelor-Abschlüsse in verschiedenen beruflichen und professionellen Bereichen anbietet. Die Programme umfassen Gesundheitswesen, Veterinärtechnologie (einschließlich eines durch AVMA-CVTEA akkreditierten Vet Tech-Programms), handwerkliche Berufe (HLK, Elektriker, Klempner), Business, IT, Strafjustiz, Design sowie durch die Distance Education Accrediting Commission akkreditierte Highschool-Abschlüsse. Penn Foster richtet sich hauptsächlich an individuelle Lernende mit flexiblen Online-Studienoptionen und bietet zudem Schulungslösungen für Organisationen und Arbeitgeber an.

Beschreibung

• Lead the strategy, execution, and evolution of social media and brand reputation efforts across Penn Foster Group’s portfolio of brands • Expand reach to new audiences and strengthen brand presence across owned and emerging platforms • Shape how the brand is represented in broader digital conversations, including LLMs and social search • Oversee the social media function and lead a team • Develop and execute comprehensive social media strategies across all brands • Increase visibility and sentiment within LLMs and social search environments • Optimize content for discoverability and accuracy across emerging platforms • Manage proactive and reactive engagement in third-party spaces such as Reddit and forums • Guide engaging social content strategies, emphasizing short-form video and platform-native content • Scale creator and influencer strategy in partnership with the PR agency • Manage, coach, and develop the social media and community engagement team • Develop distinct social strategies for non-core brands • Establish performance tracking, social listening, and insight generation processes • Share actionable insights with Marketing, PR, Partnerships, and senior leadership • Maintain hands-on involvement in execution, testing, and optimization of content and campaigns • Evaluate performance data to refine strategies, improve efficiency, and scale successful initiatives

🎯 Anforderungen

• 7+ years of progressive experience in social media, digital marketing, or brand strategy • Experience leading teams • Proven track record developing and scaling social media strategies that drive audience growth, engagement, and brand visibility • Experience managing and developing high-performing teams • Strong understanding of social listening, brand reputation management, and community engagement best practices • Experience with creator/influencer strategy and partnership management • Familiarity with emerging trends in LLMs, social search, and digital discoverability • Strong analytical skills and experience using data to inform decisions and communicate performance to stakeholders • Excellent cross-functional collaboration and communication skills • Ability to influence senior leaders and partners • Experience managing multiple brands or business lines is preferred • High attention to detail, adaptability, and problem-solving skills • Comfort working in a fast-paced, evolving digital landscape with a test-and-learn mindset • Must reside and perform work within the United States • Willingness and ability to travel as needed • Employees are expected to be on camera during meetings unless extenuating circumstances apply • Successful completion of applicable pre-employment screening requirements • Completion of employment eligibility verification via Form I-9

🏖️ Vorteile

• Incentive compensation • Medical insurance • Dental insurance • Vision insurance • Flexible spending • Generous paid time off • Sponsored volunteer opportunities • 401K with a company match • Free access to all online programs • Remote work arrangement • Travel opportunities for team meetings, company events, conferences, and summits

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