Senior Account Manager

🕒 vor 3 Monaten

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performance.io®

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2017

🤝 B2B

🤖 Künstliche Intelligenz

🏢 Unternehmen

💰 Private equity im 2025-06

B2B • Artificial Intelligence • Enterprise

performance. io® ist eine spezialisierte B2B-Digital-Performance-Agentur, die sich auf SEO, KI-gestützte Such- und generative Suchoptimierung, Content-Marketing und Web-Analytik konzentriert. Die Agentur bietet umfassende Dienstleistungen, einschließlich technischer und Unternehmens-SEO, speziell auf den Gesundheits- und Pharmabereich fokussierter SEO und medizinisches Copywriting, CRO, Analytik (Google/Adobe) und SEO-Training an, die alle von Daten und KI angetrieben werden, um messbares organisches Wachstum und ROI für Unternehmenskunden zu liefern. Sie arbeiten eng mit großen Pharma-, Biotech- und globalen Konsumgütermarken im Gesundheitswesen zusammen, um konforme, skalierbare und KI-bereite Suchstrategien zu entwickeln.

Beschreibung

• Working closely with the VP, Commercial Director (Business Development Lead) and Account Director to ensure all accounts are serviced to the highest standards • Understanding a client’s commercial and medical strategies, to support our medical team with strategic account planning • Ensuring all activity meets or exceeds clients’ performance expectations • Build long-term relationships with clients • Manage budgets in line with strategy and agreed budget scope • Management of all assigned client partnerships to ensure that work is delivered to an exceptional standard, on budget and on time • Overseeing development of monthly reports, creating agendas for client calls, and action summaries, and removing barriers to partnership deliverables • Quality control of work conducted by junior and operational/specialist members of the team • Supporting the team with pitch work to drive new business

🎯 Anforderungen

• Proven experience in account management, working with commercial clients within pharma/healthcare, background within medical affairs or scientific communications beneficial • Previous experience in a medical communications agency is preferred • Proven background in account management within Relationship Development: ability to build lasting client relationships • Project Management experience is essential • Experience with client services and account management • Excellent verbal and written communication skills, with an acute attention to detail • Excellent time-management skills • Strong numerical and analytical capabilities, including use and creation of Excel formulas • Experience of executing campaigns within other digital channels, beneficial • Strong understanding of wider digital channels and environment • Strong skills in PowerPoint/Google slides to create presentations for clients • Presentation skills to support pitches and client meetings • Sense of ownership and pride in your performance and its impact on company’s success • Critical thinker and problem-solving skills • Proactive self-starter • Team player

🏖️ Vorteile

• Start off on the right foot with our thoughtful welcome pack, including our stylish merch, it’s our way of saying ‘welcome aboard!’ • 21 days of paid leave per year plus federal holidays, plus the week between Christmas and New Years off as our gift to you • Discretionary bonus scheme twice a year to acknowledge your hard work (once you’ve completed your probationary period) • Employee health benefits • Career development, training opportunities with set yearly budget, and mentoring by the best in the industry • Provision of a MacBook to set you up for success • Embrace flexibility with our remote/hybrid work model (role dependant) with light travel as appropriate, balancing the comfort of working from home, with face-to-face time • Work alongside the awesome bunch at performance.io, you’re in great company!