Critical Resolution Engineer – Inorganic

🕒 vor 2 Monaten

🏈 Alabama, Connecticut, +2 weitere Bundesländer – Remote

🏈 Alabama – Remote 🦌 Connecticut – Remote 🍂 Massachusetts – Remote ⚓ Rhode Island – Remote

⏰ Vollzeit

🟠 Senior

🔴 Experte

💻 Lösungsingenieur

🦅 H1B-Visum-Sponsor

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PerkinElmer

WebsiteLinkedInAlle Stellen

5001 - 10000 Mitarbeiter

Gegründet 1938

🔬 Wissenschaft

💊 Pharmazie

⚕️ Krankenversicherung

Science • Pharmaceuticals • Healthcare Insurance

PerkinElmer ist ein weltweit führender Anbieter von Analyse- und Prüflösungen für ein breites Spektrum von Branchen, darunter Pharma, Lebensmittelsicherheit, Umweltanalytik und industrielle Prüfungen. Das Unternehmen bietet fortschrittliche Geräte und Verbrauchsmaterialien, darunter Massenspektrometer, Chromatografiegeräte und Spektroskopiesysteme. Mit über 85 Jahren Erfahrung ist PerkinElmer der Innovation verpflichtet und arbeitet in Partnerschaft mit Laboren weltweit, um wissenschaftliche Entdeckungen voranzutreiben und die Produktqualität und -sicherheit zu gewährleisten. Die Services unterstützen Branchen wie das Gesundheitswesen, die Lebensmittel- und Getränkeindustrie, die Umweltanalytik und industrielle Anwendungen und helfen Kunden, Compliance- und Qualitätsstandards einzuhalten.

Beschreibung

• Complex issue resolution • Serve as the go-to expert for difficult or high-impact repairs across regional teams, with reduced expectations for routine work • Support the field through remote guidance or on-site assistance when needed, with shadowing by local CSE to build skillset • Partner with Tech Services to close escalations quickly and effectively • Deliver in person training to new CSEs to help them build competence in key maintenance events and basic repairs • Provide input to technical services team on training course content & format to accelerate skill development • Identify skill gaps and work with area managers to track progress of new and developing CSEs, including certifying CSE product line readiness • Work with technical services & area managers to reduce repeat visits and increase first-time fix performance across the region • Provide input on product performance issues and preventive support recommendations in collaboration with technical services (SDB’s, improved PM checklists, product gaps & issues, design for service)

🎯 Anforderungen

• BA bachelor’s degree in applied science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 7 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 10 years direct experience with repair of laboratory equipment OR High School Diploma plus 15+ years direct experience with repair of laboratory equipment • Aptitude for technical critical thinking, practical problem solving and attention to detail • Expertise in PerkinElmer products, hardware, and software across several product lines • Certification on relevant laboratory equipment • Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code. • Valid driver’s license and safe motor vehicle operation. • Must be able to remain in a stationary position more than 25% of the time. • Must be able to occasionally move between labs, corridors, adjoining rooms, and buildings onsite. Frequently operating on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.

🏖️ Vorteile

• Employee may be required to handle hazardous waste according to local, state, and federal regulations. • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory • PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law.