Technical Delivery Manager

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🤓 Technischer Projektmanager

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

👻 Geisterscore 21%

Was es bedeutet: wie wahrscheinlich diese Stelle offen bleibt, ohne dass aktiv eingestellt wird.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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phData

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 2014

💼 Beratung

🏥 Gesundheitswesen

🏭 Fertigung

💰 €2.500.000 Seed Round im 2018-03

Consulting • Healthcare • Manufacturing

phData ist ein Unternehmen, das sich auf Datenengineering, Analytik und Cloud-Migration spezialisiert hat. Sie bieten Dienstleistungen an, einschließlich KI- und Machine-Learning-Strategien, Analysen und Visualisierungen sowie elastische Operationen, um Unternehmen bei der Erstellung und Operationalisierung moderner Datenprodukte und Anwendungen zu unterstützen. phData ist ein Elite-Partner von Snowflake und bietet umfassende Beratung für die Entwicklung moderner Datenanwendungen und die effiziente Verarbeitung großer Datensätze. Sie bedienen Branchen wie Gesundheitswesen, Finanzdienstleistungen und Fertigung, indem sie Datenplattformen optimieren und umsetzbare Erkenntnisse mithilfe modernster Technologie und Expertise liefern.

Beschreibung

• Own and drive the delivery and operational excellence of modern data platforms (including streaming, data lakes, and analytics) for multiple customer accounts. • Translate business and technical requirements into actionable Epics, Stories, and Tasks that mature and improve customer data platforms while aligning to phData methodologies and best practices. • Ensure engagements are delivered on time, within scope, and on budget, with clear measures of success and value for customers. • Lead and motivate client technical teams, providing hands-on technical leadership for design, implementation, and ongoing operational support of cloud data platforms. • Provide leadership during major incidents, ensuring effective coordination, communication, escalation, and follow-through to resolution, root cause analysis, and remediation. • Collaborate with cross-functional partners including architects, engineers, and site reliability/operations teams in the US and India to deliver successful client engagements and seamless handoffs across time zones. • Develop strong relationships with sponsors and stakeholders, keeping them informed of progress and outcomes, hosting leadership discussions, and identifying opportunities to expand the value of our services. • Ensure teams are trained and prepared to deliver by driving accurate process documentation, clear internal and external communication, and continuous readiness for production operations. • Maintain proper staffing levels across accounts, balancing delivery between US and India team members to support continuous delivery and high customer satisfaction. • Deliver feedback and drive improvements to our overall Managed Services offerings through process optimization, knowledge sharing, and creation of accelerators and reusable assets. • Champion phData’s core values and foster a culture of accountability, ownership, and continuous improvement within delivery teams. • Act as a trusted advisor to senior client stakeholders (Director and VP level), shaping roadmaps for cloud data platforms and influencing strategic decisions around data and analytics operations. • Mentor and coach architects, engineers, and operations team members, helping them grow technical depth and delivery capabilities across large and complex environments. • Help define and refine Managed Services standards, playbooks, and frameworks to support scalable growth across a broad customer base.

🎯 Anforderungen

• 5+ years of experience in technical management, IT architecture, customer relationship management, project management, and/or delivery management, ideally within data, analytics, or infrastructure operations. • Hands-on experience with at least one major cloud platform, specifically Amazon Web Services (AWS) or Microsoft Azure. • Technical knowledge deploying and managing modern cloud data technologies such as Snowflake, dbt, Fivetran, Airflow, Redshift, Matillion, Databricks, Azure Synapse, Qlik, StreamSets, NiFi, Cloudera, Coalesce, and EMR (not all required but familiarity with several is expected). • Background in IT operations, infrastructure, or production support, including managing modern data platforms or data warehouses for multiple customers of various sizes. • Experience leading technical operations teams through multiple large or complex projects, including backlog creation (Epics, Stories, Tasks), prioritization, and delegation. • Experience scoping and planning large-scale, complex technology infrastructure or modern data platform initiatives. • Demonstrated ownership of incident and escalation processes, including coordination among technical teams, end-users, and stakeholders through resolution, root cause analysis, and remediation. • Active daily use of AI coding tools (Cursor, GitHub Copilot, Claude, ChatGPT, or equivalent) with demonstrated judgment about when to trust, verify, and correct AI-generated output. • Ability to describe specific engineering tasks completed with AI assistance. • Experience delivering services for external or internal customers in a professional services, managed services, or similar client-facing environment, including direct interaction with global customers and business partners. • Ability to interact confidently with Director and VP level stakeholders, guiding discussions, building relationships, and communicating complex technical information in accessible ways (written, verbal, and formal presentations). • Proven experience coordinating across technical teams managing IT infrastructure services or modern data platforms for multiple customers concurrently. • Strong written and verbal communication skills in English. • Demonstrated ability to lead and collaborate with distributed, cross-functional teams across regions (e.g., US, LATAM, and/or India) and time zones. • Strong leadership skills with a professional track record of creating, challenging, and improving processes and procedures. • Highly organized, strategic thinker, and effective problem-solver who can manage multiple priorities and accounts simultaneously with minimal supervision. • Flexibility to work across time zones as needed to support global teams and customers. • Bachelor’s degree in Computer Science or a related field, or equivalent practical experience (degree preferred but not required).

🏖️ Vorteile

• Remote-First Work Environment • 401k plan with company match • Dental and Vision insurance • Home Office Equipment Stipend • Annual stipend for Learning and Development • Competitive comp, excellent benefits, 4 weeks PTO plan plus 10 Holidays (and other cool perks)