Director, E-Commerce Operations – Sleep and Respiratory Care

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 $145.000 - $290.000 / Jahr

⏰ Vollzeit

🔴 Experte

🛍️ E-Commerce-Spezialist

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Philips

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10.000+ Mitarbeiter

⚕️ Krankenversicherung

🧬 Biotechnologie

Healthcare Insurance • Biotechnology • Medical Devices

Im Laufe des vergangenen Jahrzehnts haben wir uns zu einem führenden Unternehmen mit klarem Fokus auf Gesundheitstechnologie entwickelt.

Beschreibung

• Manage the entire online sales ecosystem, focusing on strategy, platform management, digital marketing, data analysis, and cross-functional collaboration to drive online revenue and customer satisfaction. • Oversee website development, optimize user experience (UX), manage digital campaigns, control inventory/logistics, analyze KPIs, and integrate tech (like ERP/WMS) with marketing, IT, and supply chain for seamless operations from browse to fulfillment. • Develop and execute comprehensive e-commerce strategies, set goals, analyze trends, and explore new sales channels. • Oversee the e-commerce platform (website, mobile) ensuring functionality, performance, and seamless integration with other systems. • Implement strategies to increase traffic, conversion rates, and customer engagement. • Manage day-to-day operations including order processing, inventory management, logistics, and third-party relationships. • Monitor KPIs, analyze performance data, and use insights to identify trends and opportunities for improvement. • Continuously enhance the customer journey, ensuring a seamless, personalized, and satisfying experience. • Work closely with Marketing, IT, Product, Supply Chain, and Customer Service to align digital efforts with overall business goals. • Evaluate and implement new technologies to stay competitive.

🎯 Anforderungen

• 8+ years of experience with Bachelor's OR Minimum 6 years of experience with Master's in areas such as Sales Strategy, Business Development, E-commerce, Sales Operations, Marketing technology, Healthcare, MedTech or equivalent. • Experience driving E-Commerce Strategy, building or scaling e‑commerce in large, complex organizations • Well-versed with Go-to-market planning, segmentation and targeting • Proven e‑commerce / digital commerce leadership • Experience working in regulated industries • Familiarity with healthcare or medtech is helpful

🏖️ Vorteile

• generous PTO • 401k (up to 7% match) • HSA (with company contribution) • stock purchase plan • education reimbursement