Senior Operations Group Manager

Stelle nicht auf LinkedIn

🕒 vor 1 Monat

🗽 New York, Pennsylvania – Remote

🗽 New York – Remote 🔔 Pennsylvania – Remote

💵 $123.200 - $274.560 / Jahr

⏰ Vollzeit

🟠 Senior

⚙️ Operations

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

👻 Geisterscore 8%

Was es bedeutet: wie wahrscheinlich diese Stelle offen bleibt, ohne dass aktiv eingestellt wird.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

Jetzt Bewerben

Ähnliche Remote-Jobs finden

E-Mail-Benachrichtigung für neue Jobs einrichten

📊 Überprüfen Sie Ihre Lebenslauf-Bewertung für diese Stelle

Verbessern Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie Ihre Lebenslauf-Bewertung vor der Bewerbung überprüfen.

Lebenslauf hochladen

PNC

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

Gegründet 1845

💸 Finanzen

🏦 Bankwesen

👥 HR Tech

Finance • Banking • HR Tech

PNC ist ein diversifiziertes Finanzdienstleistungsunternehmen, das sich der Förderung eines inklusiven und barrierefreien Arbeitsplatzes verschrieben hat. Es bietet eine dynamische Unternehmenskultur, in der Mitarbeiter florieren können und erkennt die Bedeutung von Vielfalt und gesellschaftlichem Engagement an. PNC ist bestrebt, ein unterstützendes Umfeld für berufliches Wachstum zu bieten und offeriert diverse Möglichkeiten für Studenten, Absolventen und Veteranen. Auf nationaler Ebene wurde das Unternehmen für sein Engagement für Geschlechter- und Behindertengleichheit sowie als Top-Arbeitgeber anerkannt. PNC bietet allen qualifizierten Personen Chancengleichheit und gewährleistet die Einhaltung der Arbeitsgesetze.

Beschreibung

• Lead the FinOps function across settlement, billing, exception management, collections, and financial control functions • Own daily, monthly, and periodic operational calendars; ensure all processes are executed on schedule and within defined accuracy and quality thresholds, with a focus on automation • Establish and maintain operating procedures, runbooks, and control documentation for all FinOps processes • Serve as the primary escalation point for high-severity financial exceptions, funding discrepancies, or merchant-impacting operational failures • Maintain full reconciliation integrity across the merchant services general ledger, including settlement accounts, clearing accounts, reserve accounts, and fee income accounts • Ensure daily and month-end close activities are completed accurately and on time in coordination with the bank's Finance and Accounting functions • Design and enforce a strong internal control environment, including dual controls, reconciliation sign-offs, and exception aging governance • Partner with Internal Audit and Compliance to support examinations, audits, and regulatory reviews of financial operations • Own merchant interchange and scheme fee economics; ensure interchange income is accurately captured, pass-through fees are correctly assessed, and network fees are reconciled and disputed where applicable • Identify and remediate billing and revenue leakage across the merchant portfolio, including misconfigured rate plans, unbilled transactions, and under collected fees • Partner with Product and Pricing teams to operationalize fee schedule changes and new billing constructs • Manage reserve adequacy across the merchant portfolio, coordinating with Credit Risk and Underwriting on reserve policy application and exceptions • Oversee the collections strategy for merchant receivables, including fee arrears, negative balance recovery, and post-termination loss mitigation • Lead damage assessment processes for merchant-related fraud, processing errors, and dispute losses; quantify recoverable amounts and coordinate recovery actions • Ensure all FinOps processes comply with applicable regulations, card network rules, and bank policy, including IRS 1099-K requirements, BSA/AML transaction monitoring obligations, and state unclaimed property laws • Manage lien and levy processing in strict adherence to legal requirements and internal policy • Maintain audit-ready documentation and evidence packages for all FinOps processes • Define and drive the FinOps target operating model, including automation opportunities, system enhancements, and vendor/processor integration improvements • Develop and report on a FinOps scorecard covering operational KPIs, exception aging, funding accuracy, billing quality, and recovery performance • Partner with Product & Platform team on requirements for Technology system implementations, platform migrations, and operational tooling that impacts financial processing • Contribute to the merchant services business strategy by providing data-driven insight on operational cost, risk exposure, and revenue performance

🎯 Anforderungen

• 10+ years of progressive financial operations experience in payments, merchant acquiring, or card issuing, with at least 5 years in a senior management or leadership role • Deep understanding of the merchant acquiring value chain, including settlement flows, interchange economics, scheme fee structures, and the bank-processor operating model • Demonstrated experience owning reconciliation, exception management, and billing operations in a high-volume payments environment • Proven track record managing collections, reserves, and financial risk mitigation in a regulated financial institution • Familiarity with IRS 1099-K reporting requirements, state escheatment laws, and levy/lien processing obligations • Experience operating within a bank regulatory environment, including working with Internal Audit, Compliance, and bank examiners • Strong financial acumen; ability to manage P&L impacts, quantify operational losses, and communicate financial results to senior leadership • Excellent organizational and process management skills; demonstrated ability to run multi-track operational calendars without errors or missed deadlines • Experience leading and developing high-performing operations teams • Bachelor's degree in Finance, Accounting, Business, or related field; MBA or CPA a plus.

🏖️ Vorteile

• medical/prescription drug coverage (with a Health Savings Account feature) • dental and vision options • employee and spouse/child life insurance • short and long-term disability protection • 401(k) with PNC match • pension and stock purchase plans • dependent care reimbursement account • back-up child/elder care • adoption, surrogacy, and doula reimbursement • educational assistance, including select programs fully paid • a robust wellness program with financial incentives