Senior Engineer, Platform Operations

🕒 vor 2 Monaten

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

🏗️ Plattformingenieur

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 43%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Presidio

Presidio

1001 - 5000 Mitarbeiter

💼 Beratung

📦 Logistik

🤖 Künstliche Intelligenz

💰 Private equity im 2011-05

Consulting • Logistics • Artificial Intelligence

<Presidio> ist ein globaler Anbieter von Technologiedienstleistungen und -lösungen, der agile, sichere digitale Plattformen für Unternehmenskunden entwirft, implementiert und verwaltet. Das Unternehmen unterstützt Organisationen bei der Beschleunigung der digitalen Transformation durch Cloud-Migration und -Management, KI und Datenengineering, Cybersicherheit, Netzwerk und Infrastruktur, Zusammenarbeit und Managed Lifecycle Services. Presidio bietet zudem Beschaffung, Finanzierung und Verbrauchsmodelle, branchenspezifische Lösungen und operativen Support für regulierte und öffentliche Sektorkunden.

Beschreibung

• Deploy, configure, validate, maintain, upgrade, and support Managed Services Gateways across AWS, Azure, VMware, and Hyper-V environments • Verify compute, storage, network, firewall, and other platform requirements • Administer and troubleshoot Linux operating systems, Kubernetes environments, Rancher-managed workloads, containers, virtualization, networking, storage, VPN, and application services • Use Windmill and other automation tools to improve deployment, validation, maintenance, and operational workflows • Automate repetitive tasks, improve reliability, and reduce operational risk • Serve as an escalation point for complex or service-impacting issues • Own incidents, requests, changes, and problems through resolution or appropriate escalation • Coordinate with clients, vendors, and internal cloud, infrastructure, security, and networking teams • Document work, communications, and resolution details in ServiceNow • Create and maintain deployment procedures, troubleshooting guides, standards, and operational runbooks • Provide technical guidance and knowledge sharing to other engineers • Support platform testing, patching, upgrades, vulnerability remediation, lifecycle management, and standardization • Participate in an on-call rotation and perform after-hours or weekend work as required

🎯 Anforderungen

• Bachelor's degree or equivalent work experience and/or military experience • 5–8 years of experience in platform operations, systems engineering, infrastructure engineering, DevOps, or a related field • Advanced experience administering and troubleshooting Linux operating systems • Hands-on experience deploying, operating, and supporting Kubernetes environments managed through Rancher • Experience with VMware and Microsoft Hyper-V • Working knowledge of AWS and Microsoft Azure infrastructure concepts and platform services • 3–5 years' experience with Palo Alto Networks firewalls or comparable enterprise platforms, Cisco routing and switching or comparable networking technologies • Strong networking fundamentals, including IPv4 addressing and subnetting, routing and next-hop determination, DNS, NAT, VLANs, firewall policies and requirements, VPNs, and connectivity troubleshooting • Experience using Windmill or a comparable automation/workflow platform and ServiceNow for incident, request, change, and problem management • Ability to troubleshoot across application, operating system, virtualization, cloud, and network layers • Strong written and verbal communication skills, including explaining technical information to nontechnical audiences • Ability to independently manage complex work and balance competing priorities • Commitment to continuous learning and staying current with evolving technologies and industry best practices • Must be a US Citizen • Preferred: hands-on Palo Alto Networks and Cisco technologies; Docker, Git, Bash, Python, PowerShell, Terraform; immutable operating systems, edge platforms, or remotely managed gateways; monitoring, logging, observability, CI/CD; relevant technical certifications

🏖️ Vorteile

• 5% associated travel • Equal Opportunity Employer; reasonable accommodations for individuals with disabilities • Remote work arrangement

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