Resource Manager

🕒 vor 1 Tag

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Presidio

Presidio

1001 - 5000 Mitarbeiter

💼 Beratung

🏥 Gesundheitswesen

📦 Logistik

Consulting • Healthcare • Logistics

Presidio ist ein globales IT-Lösungs- und Dienstleistungsunternehmen, das agile, sichere digitale Plattformen entwirft, implementiert und verwaltet, um Unternehmenskunden bei der Beschleunigung der digitalen Transformation zu unterstützen. Zu den Angeboten gehören Cloud-Migration und moderne Plattformen, Managed Services, KI und Datenanalysen (einschließlich agentischer und privater KI), Cybersicherheit, Netzwerke, Zusammenarbeit sowie Lifecycle-/Finops- und Beschaffungs-/Verbrauchsfinanzierung. Presidio bedient regulierte und Unternehmenssektoren wie Gesundheitswesen, Medien & Unterhaltung, Finanzen, öffentlichen Sektor und Versorgungsbetriebe.

Beschreibung

• Maintain a real-time view of Managed Services resource availability, capacity, and utilization across business units and practices • Identify under- and over-utilization trends and recommend corrective actions • Build and maintain a skills inventory database covering capabilities, certifications, and development goals • Forecast resource demand 4–12 weeks ahead with project managers and delivery leads • Facilitate weekly or bi-weekly resource planning meetings with department heads and practice leads • Champion an internal-first staffing philosophy before external recruitment • Define thresholds with HR and talent acquisition for external hiring or contracting • Match bench-eligible, under-allocated, or growth-seeking employees to suitable assignments • Maintain an internal candidate pipeline for anticipated needs • Serve as primary liaison among delivery teams, people managers, HR, and leadership • Communicate resourcing decisions and escalate conflicts or capacity constraints with proposed solutions • Manage staffing vendors, contractors, and contingent workforce partners when needed • Track contractor spending and internal cost comparisons • Ensure external hires are contracted at competitive market rates • Develop resource utilization dashboards and leadership reports • Track utilization, bench time, internal versus external time-to-fill, and skill-gap trends • Provide forecasting reports for headcount planning and budget cycles • Identify resource-gap patterns and inform workforce development and hiring strategy

🎯 Anforderungen

• 3–5 years of experience specifically in Resource Management • At least 2 years of experience working in a Managed Services provider environment • Experience managing resources across technical, project management, and operations functions • Data-driven mindset with experience building utilization reports and capacity forecasts • Exceptional interpersonal and negotiation skills • Ability to handle sensitive workforce conversations with discretion and empathy • Familiarity with cloud technology roles and skill sets, including Azure, AWS, infrastructure, and DevOps • PMI, PMP, or ITIL certification is a plus • Strong understanding of Agile, Waterfall, or hybrid project delivery methodologies • Ability to balance short-term project needs with long-term workforce development goals • Ability to build trust with project leaders, people managers, HR, and executives • Ability to clearly articulate trade-offs, decisions, and forecasts to varied audiences • Ability to turn utilization and capacity data into actionable recommendations • Must be situated within the Continental US • Willingness to travel approximately 5%

🏖️ Vorteile

• Associated travel of 5% • Equal Opportunity Employer committed to diversity and inclusion • Reasonable accommodations for individuals with disabilities • Opportunity to work with AI-driven analytics, cloud solutions, cybersecurity, next-generation infrastructure, and digital transformation • Culture of trailblazers, thinkers, builders, and collaborators • Opportunity to contribute to data-driven transformation and strategic outcomes for clients globally

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